[ref. a77185121] Claims Assistant - Page Personnel

About Our Client

A leading provider of legal services in the UK, with an expanding workforce . Based in Huddersfield, they are dedicated to delivering excellent services to their clients and have a strong focus on employee development and satisfaction.

• Manage claim files, ensuring all relevant information is up-to-date and accurate.
• Communicate effectively with clients to understand their claims and guide them through the process.
• Work closely with legal professionals to ensure efficient resolution of claims.
• Provide excellent customer service at all times, maintaining the firm's reputation for quality.
• Handle any claim-related queries, providing clear and concise information.
• Assist with the preparation of reports and other documentation related to claims.
• Stay informed about changes in the legal industry, particularly regarding claims processing.
• Participate in team meetings and contribute to the continuous improvement of the Customer Service department.

The Successful Applicant

A successful Claims Assistant should have:

• Proven experience of working within a fast paced customer centric environment.
• Exceptional communication skills, with the ability to clearly explain complex information.
• A customer-focused approach, always aiming to provide the best possible service.
• Good organisational skills, with the ability to manage multiple tasks simultaneously.
• A positive attitude and the ability to work well in a team.

• Opportunities for professional development within the legal services industry.
• A friendly and supportive work environment in Huddersfield.
• A full-time, permanent position in a prestigious firm.
• 25 days holiday excluding bank holidays
• Pension Scheme
• Bonus Birthday holiday.
• Perk box
• Good transport links.