[ref. c8283122] Operations Manager - Biffa

apartmentBiffa Waste Services placeBurscough scheduleFull-time calendar_month 

Help us make a difference as an Operations Manager.

A quick look at the role.

Responsible for the day-to-day management of the Burscough Hazardous Waste Transfer Station, ensuring safety, environmental compliance, and operational efficiency. You'll drive performance through KPIs, improve financial results, support customer service excellence, and lead a proactive site team in coordination with the Depot Manager and regional teams.

Your core responsibilities.
  • Lead and improve site health, safety and environmental culture, promoting safe practices and investigating incidents when needed.
  • Ensure full compliance with environmental permits and legal standards, aiming for zero EA CAR scores and no long-term waste stock.
  • Oversee treatment planning, capacity, and resource allocation to ensure efficient site operations and excellent customer service.
  • Manage operational costs across labour, disposal, and maintenance to meet or exceed budget targets.
  • Lead and develop site staff, handling all personnel matters and aligning with operational goals and policies.
  • Foster a positive, team-focused culture that values employee input and continuous improvement.
  • Support and lead implementation of new projects and operational initiatives.
  • Work closely with other regional sites to share best practices and maintain high performance standards

Requirements

Our essential requirements.
  • COTC Level 4 in Hazardous Waste Treatment & Transfer (essential); IOSH Managing Safely; degree in a chemical science or engineering field (preferred).
  • Strong experience in hazardous waste operations, including managing treatment and transfer stations.
  • Proven team management skills in fast-paced, high-risk environments.
  • Solid understanding of hazardous waste legislation, permitting, and ISO standards (9001, 14001, 18001).
  • Skilled in preparing risk assessments, method statements, and understanding contract commercial aims.
  • Proficient in Microsoft Office and general IT systems.

Benefits

And here’s why you’ll love it at Biffa.
  • Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
  • Competitive salary.
  • Generous pension scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Life cover.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

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