Customer Service Coordinator - E3 Recruitment - ref. v65203323
E3 Recruitment Preston Full-time
We are seeking a skilled Customer Service Coordinator to join a leading chemical manufacturer based in Preston. This well-established company operates on a global scale, and the position offers the Customer Service Coordinator an exciting opportunity to support the team on a temporary basis while delivering outstanding customer service.We are seeking a skilled Customer Service Coordinator to join a leading chemical manufacturer based in Preston.
Address stock inquiries, explore transport and dispatch options, and provide clear explanations of overall costs.
Demonstrate confidence in freight management, effectively handling complex dispatch schedules and managing logistics.
Uphold company principles and values through every customer interaction, ensuring a professional, friendly, and efficient service as the Customer Service Coordinator.
Proactively keep customers informed from the first communication to the successful completion of their orders.
Solid understanding of exports, transport options, documentation, and overall order management processes.
Experience with SAP software.
This well-established company operates on a global scale, and the position offers the Customer Service Coordinator an exciting opportunity to support the team on a temporary basis while delivering outstanding customer service.
Key Responsibilities for the Customer Service Coordinator:
Process customer orders efficiently ensuring accurate cost application and creation of export document packs.Address stock inquiries, explore transport and dispatch options, and provide clear explanations of overall costs.
Demonstrate confidence in freight management, effectively handling complex dispatch schedules and managing logistics.
Uphold company principles and values through every customer interaction, ensuring a professional, friendly, and efficient service as the Customer Service Coordinator.
Proactively keep customers informed from the first communication to the successful completion of their orders.
Communicate with key stakeholders to discuss manufacturing demands, and dispatches to ensure timely shipments of orders.
Experience Required for the Customer Service Coordinator:
Proven experience in a dynamic Customer Service Coordinator role, demonstrating exceptional communication skills both over the phone and via computer systems.Solid understanding of exports, transport options, documentation, and overall order management processes.
Experience with SAP software.
Strong attention to detail, ensuring customer orders are processed in line with company policies and procedures.
If you have the expertise and enthusiasm to excel as a Customer Service Coordinator, we encourage you to click the link below and apply directly today
Michael PagePreston
About Our Client
Our client is a leader in the energy world and they are looking for an experienced Temporary Customer Co-coordinator to join their Preston office for a 3 month basis. This role has the possibility of going perm!
Job Description...
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