Service Delivery Manager - York - ref. t18707015
Government Recruitment Service York
The Product Delivery and Development Team sits within GCG (Grants and Commercial Group) Services, providing digital expertise to the cross-government Commercial and Grants Functions. The team serves both functions in improving existing digital services as well as enabling operational change through new technological builds.
We are looking for someone who can work on supporting the delivery of a citizen-facing tool, Find a Grant, to improve access to government funding and improve efficiencies in grants administration. Working to the Head of Product Development and Delivery, they will ensure that their product meets business and user needs, and provide expert advice to external delivery partners to ensure that any business or policy constraints are considered as well as implications of change.The Service Delivery Manager will also support in making decisions related to prioritisation of ongoing changes and providing support to users across government, building strong relationships and driving usage of the tool following its creation.
Working across a transformative efficiency-driving tool used across government, the Service Delivery Manager will be able to prioritise their time and effort with different stakeholders depending on business need and project status.
You will have the opportunity to work on a transformative citizen-facing tool to support the Government Grants Management Function, providing efficient user journeys for organisations to find and apply for grant funding as well as driving good data quality to ensure maximum transparency for who is applying for grants and when.You will be key to ensuring that ongoing government funding is open, transparent and accessible for citizens and organisations across the UK.
You will:
- Detect notifications and conduct monitor checks to ensure that systems are running correctly.
- In emergencies, be on call outside your working hours to check events that have been logged as not functioning.
- Oversee the virtual environment.
- Communicate the benefits and performance of your service.
- Be responsible for the successful operation and continuous improvement of the service.
NFP PEOPLERetford, 45 mi from York
Service Delivery Manager
This is an exciting opportunity for a Service Delivery Manager to join an exciting charity, where you will play a vital role in supporting and building relationships with young offenders.
Position: Service Delivery Manager...
York
About the role
Availability Window
Days From time To time
Sun 18:00:00 23:00:00
Mon 18:00:00 23:00:00
Wed 08:00:00 18:00:00
Thu 17:00:00 23:00:00
Fri 17:00:00 23:00:00
Sat 17:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from...
Royal MailYork
a difference to the place you call home.
A bit about you
• Upbeat, independent and self-motivated
• Organised, punctual and ready to deliver great customer service
• Think of yourself as a people-person and a friendly face in the community
• Happy walking...