Medical Secretary - Sheffield
Job overview
An exciting opportunity to join the Surgery & Critical Care Division within the Sheffield Children's Hospital.
We are seeking an enthusiastic, motivated individual to work in the Ophthalmology Department of the Surgical and Critical Care Group.
You will be flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards.
Main duties of the job
You will be required to provide a comprehensive secretarial service for a clinical team in the department in accordance with Trust policies and procedures.
You should possess excellent verbal and written communication skills in addition to a clear understanding of patient confidentiality. You must possess a good working knowledge of IT packages and the ability to work across a mixed skill team.
The role provides a link between the Trust, the patient and their GP for patients/carers and other healthcare professionals. You will provide a comprehensive, efficient and responsive administration service to the medical staff and their teams
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children’s Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts—helping you succeed at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected].Together, we’re building a workplace where everyone belongs.
Person specification
Qualifications
Essential criteria- 4 GCSEs Grace C or above including English
- RSA III Typing / Word Processing or equivalent qualification or experience
- NVQ2 in Business Administration or equivalent
Experience
Essential criteria- Audio Typing experience
- Experience of working in a multi-disciplinary team
- Experience of working with filing systems
- Experience of good customer or patient care
- Experience of working with difference computer software eg email, internet
- Experience of scheduling /co-ordination of activities and / or resources
- Medical Secretarial experience
- Previous NHS experience
- Experience with NHS / Healthcare software systems
- Experience of working with confidential material
Knowledge and Skills
Essential criteria- Understanding and knowledge of Caldicott and Data Protection Act
- Good verbal and written communication skills with team / clients / relatives using tact when required
- Ability to deal with conflict
- Good time management skills with the ability to work to prioritise work according to deadlines
- Ability to engage with and motivate others
- high standard of accuracy
- Knowledge of medical terminology
- Understanding of the 18 week Referral to Treatment (RTT) process
Personal Attributes
Essential criteria- Adaptable to change
- Attention to detail and accuracy