Scheduler / Commissioning Coordinator

At Connected Kerb, our mission is to champion the transition to sustainable mobility for all with reliable, affordable and accessible EV charging solutions.

Our unique solution combines power and data at the kerb to deliver user-friendly and reliable charging and provide the foundation for connected cities and communities.

Connected Kerb brings together a wealth of experience unsurpassed in the EV charging market. Our team is comprised of mobility and infrastructure specialists with a wealth of experience in managing hyper-growth and mass roll-out.

We are now looking for an energetic Scheduler / Commissioning Coordinator to join us and help scale the business:

• The Scheduler / Commissioning Coordinator will be responsible to plan and schedule the Field Service Engineers work, provide service support to the Operations Manager, liaise with customers, contractors and internal teams and take ownership for commissioning sockets onto the Charge Point Management System.
• Proven experience in coordinating, scheduling field based teams including external contractors, service support both internally and externally and ordering of materials
• Demonstrable communication skills, a team player and have a proactive approach to delivering tasks
• The ability in maintaining good professional working relationships with existing and new customers.
• Coordinate the work, assignments, and scheduling of the Service Engineers and external contractors. Experience of working with ticketing systems would be advantageous.
• Prepare and manage the delivery and communication of weekly look ahead plans for field engineers and contractors
• Contacting customers over the phone to book work, arrange access and plan for engineers. Inputting orders, ordering parts and scheduling field service work.
• Coordinate and manage sockets being commissioned onto the Charge Point Management System (CPMS) and other CK systems
• Schedule and plan commissioning work with contractors and internal field teams and be on call to manage data integration and successes / failures of sockets into the CPMS
• Complete daily shift reports and assist the Operations Manager
• Attend and contribute to weekly team meetings with delivery and operations teams
• Excellent Communication Skills
• Good knowledge and understanding of IT systems, such as MS Office, Teams
• Ability to work under pressure
• Highly organised with a good attention to detail
• Proactive and positive, 'can do' attitude
• Assisting the Operations team with administrative duties to provide an efficient, high-quality service

Desirable:

• Experience in a repairs & maintenance environment
• Experience of working within MS Dynamics, Site Tracker or similar environments
• EV Charge Point Management System experience preferrable

• What we offer:
• In house product, H&S and systems training
• External training as required to perform the role
• Competitive salary
• Net Zero Pension Scheme
• Flexible working hours and hybrid working model
• Bank Holidays + 28 days of holidays + your BIRTHDAY and volunteer day off!
• Central London office location (Soho)
• Why should you choose Connected Kerb as your next career move ?
• We are very passionate about people and will work with you to define opportunities to develop your career
• You will influence a rapidly growing business where everybody plays their part, helping you gain multi-disciplinary skills
• Working in one of the fastest growing and exciting industries on the planet, and a chance to be proud of what we do together
• A flat organisation, where exceptional talents can make a real impact.
• A diverse and exciting work atmosphere, working with passionate and talented teams.
• Connected Kerb is committed to the equal treatment of all current and prospective employees. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Connected Kerb.
• Please note, we do not accept speculative CV's and we are not accepting CV's submitted by recruitment agencies.
• Due to the urgency of this role, we are currently only accepting applications from candidates based in the UK