Customer Service Team Leader
Job Advert
Job Title: Customer Service Team LeaderSalary: Market Rate
Location: Church Gresley
Hours: 40 Hours per week, Monday - Friday
An exciting opportunity has arisen for a Customer Service Team Leader to join our team at The Pallet LOOP.
Your role:
We are looking for a Customer Service Team Leader to lead the administration of our daily product shipments and collections. Youwill also manage the team controlling collections, deliveries and haulier orders for Recovery and Loop products across the UK.
In this role you will be responsible for motivating and engaging the administration team ensuring a high quality of service isprovided to our customers. You will also work with other teams to develop innovative and efficient ways of working.
To be successful in this role, you will ideally have administration management experience, demonstrating the ability to superviseand train staff. Knowledge of logistics and transport coordination would also be beneficial.
Who we are:
The Pallet LOOP, a member of the BSW Group, are incentivising pallet returns via a cost-effective, easy-to-use, returnable palletsystem, we provide the construction industry with a simple, circular approach to pallet use that’s greener, leaner, safer, smarter.
Shifting the sector from the linear practice of ‘deliver, distribute and discard’ to the more sustainable model of ‘recover, repair, reuse’, we’re actively eliminating avoidable pallet waste from the building materials supply chain.
Founded by some of the biggest names in the UK pallet industry, The Pallet LOOP is transforming the way building materials aredistributed across Great Britain and Ireland.
What you will receive in return:
- Career development in a family run business
- Contributory Pension Scheme
- My Pay Rewards – discounts on vouchers
- Refer a friend scheme
- Cycle to work scheme