Inside Sales Executive
Culligan UK limited Hemel Hempstead Full-time
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry.
Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years.
Due to continued growth we have an exciting permanent opening within our Sales team as a Inside Sales Executive. Working as part of our Inside Sales team this role will be responsible for managing and converting new inbound leads from various channels.We are seeking a proactive individual who will be regularly engaging with potential customers, understanding consumer needs along with guiding them through the sales process to close deals effectively.
If you thrive in a fast-paced environment and are eager to make an impact at a leading company in the water treatment industry, we want to hear from you!
What this role involves:
- Lead Management: Handle and qualify new inbound leads through calls, emails, and online inquiries.
- Pursuing profitable revenue growth by responding to inbound traffic.
- Engage with prospective customers to understand their needs and present tailored solutions.
- Guide leads through the entire sales process, from initial contact to closing deals, ensuring sales targets are met.
- Maintain detailed records of customer interactions and lead status in the CRM system.
- Work with internal teams, including Customer Experience and Marketing, to ensure seamless customer service.
- Provide regular reports on sales performance, lead conversion rates, and customer feedback.
- Build sales pipelines with a focus on active opportunity and value creation.
- Ensure timely and consistent follow-ups with all inbound leads to maximize conversion rates.
What we’re looking for:
- Proven experience in an inside sales role, preferably handling inbound leads.
- Understanding of lead management and customer relationship building.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Demonstrated ability to meet or exceed sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Analytical mindset with strong problem-solving abilities.
- Good interpersonal skills and a pro-active outgoing nature.
- Ability to work independently, manage time effectively, and handle multiple tasks.
What we can offer:
- 25 days holiday plus bank holidays
- Monday - Friday Working Schedule - 8:45am – 17:00pm
- Commission Scheme
- Holiday purchase scheme available
- Employee Benefits platform
- Employee Product Discounts
- Pension Scheme
- Employee Assistance Programme
- Ongoing Training and Development
- Life Assurance
- Onsite Parking
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