[ref. z5027701] eRostering System Administrator

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for an eRostering System Adminstrator to join its busy Pay and Employee Services department.

The Pay and Employee Services department provides a full range of services to Manager’s and over 20,000 Employee’s within the Trust, ranging from a full Payroll and Pensions service to managing workforce and Rostering systems including ESR and eRostering – using the Allocate Optima system.

Delivering an eRostering service to over 9,500 employees at present, you will work as part of a busy team and will be able to demonstrate strong organisational skills to ensure effective service delivery.

Candidates must have excellent communication skills, be able to demonstrate the ability to provide training to end users and ideally will have previous experience of working within the NHS delivering eRostering services.

You will work as part of a busy team and will be key in ensuring the Trust can deliver an efficient service in respect of roster aspects.

Main duties of the job

Due to further expansion of eRostering across the Trust, this has created an additional role within the eRostering team.

The eRostering System Administrator role is a key role within the team. Your main responsibility is to act as first line support to users of the system and manage queries which are raised via the central mailbox into the eRostering Helpdesk and you will be able demonstrate strong organisational skills to ensure the workload within the helpdesk is managed and prioritised on a daily basis.

• You will provide advice, information, support and training where required to end users at all levels within the organisation. This could also involve assisting employees with queries they may have on their pay and payments received.
• You will be fundamental in ensuring data held within the eRostering system is accurate to ensure data quality is maintained along with ensuring consistency of recording across the Trust.
• You will be responsible for producing reports in line with the eRostering teams schedules, analysing and interrogating data from within the reports and escalating/distributing to Manager's in a timely manner to ensure deadlines are achieved and any errors or data quality issues are rectified.
• Ideally you will have prior experience of working within an eRostering team and have experience of roster systems, You will also be able to demonstrate prior experience of working with Microsoft Office packages and be proficient in the use of Excel particularly.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

• 2 A-Levels or equivalent qualification
• NVQ 3 or equivalent in business and administration or an IT related field or equivalent demonstrative experience OR 5 GCSE’s or equivalent at Grade 4 or above.
• High standard of IT skills, demonstrate a working knowledge of Microsoft Office – Word, Excel, PowerPoint

• Teaching/Training Qualification

Further Training

• RLDatix Academy courses and Certified Administrator Accreditation

Experience

• Knowledge of the use of electronic rostering systems
• Evidence of inter-professional working
• Customer Service Experience
• Prior experience of working within a team environment

• Worked within an eRostering team previously with experience of the Allocate Optima suite.
• An understanding of developing and managing electronic rosters
• Knowledge and or experience of ESR
• Understanding of NHS AfC terms and conditions
• Experience of teaching/training, formal or informal

Special Skills/Aptitudes

• Excellent organisation skills
• Developed interpersonal skills and ability to communicate at all levels
• Numerical skills
• Attention to detail/meticulous
• Ability to collate reports and analyse data
• Positive team player
• Ability to work autonomously

Other Factors

• Multi-site working across the organisation as required.
• Positive and flexible approach to work
• Excellent time keeping skills

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.