Enterprise Service Manager, Industry Leader Power & Utilities, Professional Services EMEA
Amazon London
As a Senior Enterprise Service Manager (ESM) with AWS Professional Services team, you will build and consolidate the commercial relationship with large global organizations in the Power & Utilities Industry. You will collaborate with customer account teams and AWS partners to identify, develop, and execute customer consulting engagements.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.* A bachelor’s degree or 10+ years of relevant or professional or military work experience
As a Trusted Advisor for our largest and most committed customers, you will support business development and build strong relationships, oversee the delivery and manage programs for a portfolio of projects in those accounts.
Do you have experience delivering large IT solutions in agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery on a scale?
Come build the future with us.
Key job responsibilities
We are seeking outcome driven and customer obsessed experts who are passionate about:
- Establishing and maintaining strong relationships with C-level executives, technical stakeholders, and line-of-business users in P&U accounts to understand their business challenges and identify opportunities for cloud adoption
- Building and leading virtually a team of FSI (Financial Services Industry) specialists across EMEA countries to drive adoption of cloud solutions in the financial services sector
- Developing and executing go-to-market strategies to sell industry-specific cloud solutions to P&U customers
- Collaborating with internal stakeholders, including product management, engineering, and marketing teams, to develop and deliver compelling value propositions and solutions tailored to the unique needs of P&U customers
- Driving revenue growth and market share in the P&U segment by leveraging the team's expertise and industry knowledge to create and close new business opportunities
- Providing leadership, guidance, and mentorship to the P&U team, fostering a culture of innovation, customer-centricity, and continuous learning
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.* A bachelor’s degree or 10+ years of relevant or professional or military work experience
- 10+ years of experience working in industry, or consulting to the industry as a partner/director within a Professional Services organization.
- 5+ years of experience working within the Power & Utilities industry ecosystem including trends, value drivers, and other factors forcing accelerated transformation of the industry at-scale.
- Demonstrated ability in selling and delivering professional services.
- 10+ years of experience leading IT operations, cloud computing, IT strategy, business architecture, or enterprise architecture.* Industry thought leadership on digital end-to-end enterprise transformation in Power & Utilities industry.
- Experience with partner/vendor organizations, associations, trade groups.
- Enterprise Architecture experience or tangible experience with data center operations and public cloud providers.
- Experience in an IT strategy & enterprise architecture role that is focused on public cloud or experience leading a cloud migration initiative as an AWS customer or consulting with a customer in their own IT transformation.
- Experience creating and executing organizational change management strategies as part of a larger transformation.
- Experience selling and delivering billable professional services.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
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