Temporary Customer Service Advisor

apartmentMichael Page placeStockport calendar_month 

About Our Client

Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.

Job Description

As a Temporary Customer Service Advisor you will:

  • Answering calls and handling call-center type queries related to customer well-being.
  • Liaising with third parties to better support the customer.
  • Providing compassionate and empathetic care for our customers' overall well-being.
  • Updating CRM systems with accurate customer information.

The Successful Applicant

To be successful in this role:

  • Experience within a customer service based role (1 year or more)
  • Strong written and verbal communication skills
  • A passion for customer service and a desire to resolve queries through to completion
  • Demonstrable experience of working and delivering daily, weekly and monthly targets
  • Excellent problem-solving skills, with great attention to detail
  • Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am
  • 16:00pm, 13:00
  • 10:00pm and then 10:00pm
  • 06:00am.

Offer of employment will be subject to a successful DBS check.

A Full UK Driving License is essential for the role.

What's on Offer

In return, our client can offer:

  • Immediate start
  • Weekly pay
  • Possibility of being made perm
  • Good opportunity for internal career progression
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