Maintenance and Contracts Co-ordinator

We are currently recruiting for Maintenance and Contracts Co-ordinator to work for a company in Leighton Buzzard. The working hours are Monday-Friday, 9:00am-5:30pm (37.5 hours per week excluding 1 hour break).

This is an opportunity to be a part of a small office team who are based in Leighton Buzzard.

You will work closely with the Managing Director and Office Maintenance and Contracts Team Leader.

Duties will include:

• General Administration support for Office Contracts Team Leader.
• Building and developing relationships over the phone and via email with the company’s customers.
• Processing/checking purchase orders received from customers.
• Admin of the company’s schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
• Job scheduling/booking (reactive and planned works) utilising the company’s contract schedule to ensure timely booking of visits.
• Calendar Management for Field Service Engineers.
• Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client.
• Preparing basic quotes.
• Inputting site information into risk assessment templates.
• Collating monthly reporting information from our field service team.
• Telephone answering, emailing, filing and other general office duties.

Required Skills:

• Excellent customer service skills.
• Excellent written and organisational skills.
• Ability to work under pressure on some occasions, balancing your workload.
• Presentable, reliable and punctual.
• Ability to work flexibly and as part of a team, and to use own initiative.
• Good verbal communication skills, including a pleasant and friendly telephone manner.
• Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams.
• Ability to pick up tasks with ease.
• Multi-tasking skills.
• Positive attitude.

Benefits:

• Company Pension.
• Work from home one day per week.
• A paid day off for your birthday.
• Generous holiday allowance.
• Competitive salary.