Housing Officer
Bristol
About Us
ACH is a social enterprise with a clear vision - to empower refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, we've already helped over 1000 individuals achieve their personal goals and lead fulfilling lives in their new country in 2021 alone.
We are now looking for a Housing Officer to join us on a full-time, permanent basis, working 37.5 hours per week.
The Benefits- Salary of £25,794 per annum
- 25 days’ annual leave, plus bank holidays
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is an incredible opportunity for a dedicated professional with experience working with asylum seekers or refugees to contribute to the success of our forward-thinking organisation.
We’ll provide great opportunities for professional growth and a supportive team, enabling you to thrive in a role that encourages both personal development and career advancement.
What’s more, you’ll be part of a values-driven organisation where your work directly impacts lives, fostering brighter futures in a collaborative and dynamic environment.
The Role
As a Housing Officer, you will play key role in supporting our housing operations and assisting vulnerable refugee tenants.
Specifically, you will support the housing and income team in reducing voids and ensure rental income is maximised whilst arrears are minimised.
Supporting our tenants, you will ensure they receive a needs-led service that promotes their personal growth and development, carry out assessments and assist them to find suitable accommodation.
Additionally, you will:
- Manage property rental income including any service charges
- Oversee estate management tasks,
- address complaints promptly
- Help negotiate debt payments
- Ensure compliance with homelessness legislation
About You
To be considered as the Housing Officer, you will need:
- Experience of working with asylum seekers or refugees in a voluntary or paid capacity
- Knowledge of the Homelessness Act 2002 and related legislation
- A commitment to supporting refugees with their integration in the UK and a dedication to equality and diversity principles
A qualification in Social Housing, such as CIH Level 2, would be beneficial to your application. The ability to speak another language (e.g. Arabic, Farsi, Somali) in addition to English, would also be desirable.
Experience of working in the social housing sector, supported accommodation, or collecting rent and service charges would be equally advantageous.
The closing date for this role is 22nd January 2025.
Other organisations may call this role Housing Support Officer, Tenancy Support Officer, Social Housing Officer, or Supported Housing Officer.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Housing Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.