Platform Support Engineer
Dominos Pizza Milton Keynes
Join the World's Leading Pizza DeliveryCompany
You already knowwho we are and what we do! Domino's UK & Ireland is thepowerhouse behind our exceptional products. We're innovative,dynamic, and laser-focused on delivering unparalleled service toour franchisees and customers alike.
Are you passionate about technology and able to drive ateam to deliver a first-class user experience? if so, we're lookingfor a Platform Support Engineer based in Milton Keynes. Thisrole is part of the Domino's Pizza Group IT Platform Engineeringand Architecture Team, you will play a crucial role in ensuring thesmooth operation of our internal IT systems.You'll be responsiblefor diagnosing and resolving technical issues, providing excellentcustomer service, and maintaining a high level of clientsatisfaction. if you thrive on a challenge and have a can-doattitude we'd love to hear from you. ️
What success lookslike:
- Strong expertise in at least four of the followingareas: Microsoft Windows, macOS, iOS, Android, Office 365, CiscoNetworking, Palo Alto Firewalling, Group Policy/Active Directory,LAN/WAN networking concepts, and Active Directory (Azure andon-premise)/Exchange Online.”
- Be the face of the Platform Support team on site,providing a friendly, relaxed but professional support inaccordance with our Platform Support Customer Experience (PSCX)which involves several key components aimed at understanding,meeting and exceeding our customerexpectations.
- Manage thelifecycle of DPG Assets (Laptop's, Phonesetc.)
- Champion and drive digitaltransformation
- Experienced intechnical delivery of IT tickets via phone email or inperson.
What's in it foryou:
- Competitive salary and performance-basedbonuses.
- Competitive pensioncontributions
- Private health anddental care.
- Incomeprotection
- Professionaldevelopment opportunities.
- Fun team events and a supportive workenvironment.
- Pizzadiscount!
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