Emergency Department Support Navigator

apartmentSheffield Teaching Hospitals NHS Foundation Trust placeSheffield calendar_month 
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems.

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Are you a flexible, empathetic and collaborative individual with experience of providing support, advice, advocacy and communicating effectively the needs of clients to other professionals? Do you have experience of supporting vulnerable young people and adults who have experienced or are at risk of violence or significant harm?

Will you exemplify our PROUD values?

Patient First, Respectful, Ownership, Unity and Deliver

If so, Sheffield Teaching Hospital is looking for an Emergency Department Support Navigator to join our team at the Northern General Hospital and provide vital support for those young people and adults who attend ED or who are admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.

Support to clients while they are in the hospital and also in the community post discharge.

Our successful candidate will identify and assess victims of violence, or those at risk of violence, and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.

Main duties of the job

Provide vital support for those young people and adults who attend ED or who are admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support. Support to clients while they are in the hospital and also in the community post discharge.

Our successful candidate will identify and assess victims of violence, or those at risk of violence, and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.

Working for our organisation

Sheffield Teaching Hospitals NHS Foundation Trust is one of the largest and most successful healthcare employers in the UK. We offer fantastic opportunities for career progression, training and development, ensuring that roles are both challenging and rewarding.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

This vacancy is advertised on a fixed term contract basis until 31/03/2027 due to the post being externally funded. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts taking into consideration the ongoing source of the external funding and the requirement for the post to be maintained.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

Essential criteria
  • GCSE grade C/4 or above, or equivalent or working towards in English and Maths
  • Lived experience, have relevant life experience and credibility

Experience

Essential criteria
  • Experience of working with people impacted by violence, trauma or tragedy
  • Experience of using appropriate assessment tools to better understand the needs of clients, or willingness to undertake required training
  • Experience of working as an effective team member
  • Experience of working with people and the ability to build and sustain relationships in a professional context.
  • Experience of working within a multidisciplinary team
Desirable criteria
  • Experience of working with projects that seek to address issues around violence
  • Experience of dealing with safeguarding incidents
  • Experience of working autonomously
  • Experience of mediation
  • Experience working with young people and communities including BAME
  • A knowledge of local support organisations
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust.

Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

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