Customer Service Coordinator

£25,000 - £28,000

We are seeking a Customer Service Coordinator to join our well established and bespoke development client. The role be based in East Grinstead, West Sussex, and comes with a salary between £25,000 - £28,000.

• Provide excellent customer care
• Excellent communication with other departments
• Update delivery dates, track deliveries
• Follow leads through marketing, advertising and meeting with customers
• Great understanding of products, services and overall objectives
• Flexible with working Saturdays and Open Days
• Attend weekly and monthly meetings
• Assisting the MD/Project Manager with:
• Diary management
• Meet financial targets
• Customer service Monitoring and following up all general sales enquiries
• Administrative and organisational duties
• Follow up planning/ building regulation application and liaising with the planning authorities and technical department

• Understanding of Microsoft office
• Able to work 1 Saturday a month – time off in lieu
• Organised and administration experience
• Willingness to work out of office hours
• Experience in customer service with great communication skills
• Previous experience in the construction industry would be beneficial but not essential
• Comfortable approaching customers

If the Customer Service Coordinator role has taken your interest, or you have any questions, apply with your latest CV and I will be in touch to discuss the next steps of your application.

Ross Stott @ Utilise