[ref. t75070618] Warehouse Assistant - Watford

E-Commerce Warehouse Assistant

We’re looking for an enthusiastic and detail-oriented E-Commerce Warehouse Assistant to join this Watford based team. You will be responsible for handling all aspects of order processing, from picking and packaging to managing dispatch portals.

1. 5 hours per week, Monday - Friday, 8am - 2pm

Benefits (minimum):

• Company Pension Contribution
• Life Assurance - 4x Salary
• Staff discount on our products
• Cycle to work scheme
• Employee Assistance Programme
• Long Service Awards
• Annual Leave 20days plus bank holidays - Pro rata
• Birthday Day Off
• Wider Wallet - Offers high street and online store discounts

• Previous experience in warehouse operations or e-commerce fulfilment is preferred.
• Valid Forklift licence is required.
• Strong attention to detail, excellent organisational and time management skills.
• Proficiency in using warehouse management systems and e-commerce platforms.
• Ability to work effectively in a team environment and collaborate with other departments.
• Physical ability to lift and move heavy packages as needed.

Key Responsibilities:

Picking and Packaging:

• Efficiently pick items from stock and ensure accurate packaging of orders to prevent damage during transit.
• Maintain a clean and organised workspace to facilitate smooth operations.

Managing Dispatch Portal:

• Monitor incoming orders, prioritise orders based on urgency and shipping method.
• Coordinate with shipping carriers to schedule pickups and deliveries.

Click and Collect Orders:

• Process click and collect orders accurately and in a timely manner and assist customers with inquiries.

• Handle returns according to company policies, inspect items for damage, and update inventory records.

Marketplace Processing:

• Monitor sales, process orders and ensure accurate labelling and packaging for shipment.
• Coordinate with the Customer Support team to resolve any issues or inquiries from buyers.