Programme Manager
The Programme Manager will have expertise in programme management, change management and construction, working with the NCA and Care Organisations to develop and deliver improvement plans across the services. The post holder will provide expert facilitation and training or guidance in the use of programme and project management tools and will apply their programme and change management experience and skills to support programme and project teams to achieve specified objectives.
The Programme Manager will lead the lead the design, development and delivery of a variety of projects and programmes from inception to commission and handover supporting the Senior Responsible Owner and/or Programme Director in determining the projects/workstreams required to take forward the programme and will lead on programme documentation which underpins the monitoring framework of activities and outcomes, management of cross-workstream and external dependencies and programme level risks and issues.
The post holder will be responsible for ensuring the application of appropriate construction project management methodology and compliance with the NCA Assurance Framework and will promote standardisation of programme and project management across the organisation.The Programme Manager will assess and prepare service user briefs, identifying the service requirements, objectives to be achieved and Healthcare specific standards (HTMs and HBNs) to be met. Compile and obtain approval to a Project Brief. Assessment of feasibility of potential projects both spatially (space planning in accordance with legislative and best practice guidance), forming budget estimates for NCA and Care Orgs within an agreed timeframe and utilising the knowledge and expertise of in-house Building and Engineering Estates Officers and external professionals, where required, will be a critical requirement of the role.
Lead on and provide professional expert advice on approach to producing feasibility reports and business case reports for consideration by users, Care Org Leaders and Trust Executive Groups. Communications and Relationships As a champion of programme management, the post holder will need high levels of self-motivation, tenacity and resilience.Success in the role will necessitate the establishment and development of strong and effective working relationships at all levels of the Group and Care Organisations, with the ability to challenge and effectively support the delivery of change and improvement programmes and projects, through the application of structured programme management processes and interventions.
Provide visible leadership to the Group and Care Organisation Directors, Clinical Leads and Programme Team to promote continual improvement in quality, performance and delivery of national targets and objectives. Support the Care Organisations with understanding their portfolio of projects, challenging where appropriate and working with them to determine the work required and the resources needed to achieve.
Regularly lead groups and workshops, providing leadership and direction. Delivering clear communications across the programme and between key stakeholders. Communication may be verbal, electronic, written or by giving presentations as well as attending and contributing to meetings.
To deputise for the Head of Capital Programmes as and when required and provide leadership to the junior members of the team, fostering a mentor/coaching approach to support development. Analytical and Judgmental Skills Using experience and expertise, the Programme Manager will provide a pivotal role in leading the adoption of improvement and programme management best practice within NCA Major Programmes of Change and Care Organisation led projects.
The Programme Manager will be highly skilled in the: Making recommendations based on a range of complex issues where there may be more than one course of action; Use of benchmark data to identify and monitor performance and efficiency improvement; Reviewing of data and recognising its relevance to workflow, quality, performance and improvement, synthesising to develop justifiable and realistic conclusions and recommendations; and Continuous tracking of data to quickly resolve failures to meet programme and project requirements and act accordingly to inform team members as appropriate.
Planning & Organisational Skills The Programme Manager will be required to progress programmes and/or projects through their lifecycle reporting progress to both Task and Finish Groups and Trust Capital Group, where appropriate. This involves working closely with SROs, Programme Directors, Care Organisation directors, managers and clinicians and programme and project teams to improve definition and delivery and monitor the development and implementation of associated programme/project plans.
Critically evaluate the quality of all programme and project documentation, and strength of organisational capability and capacity to achieve the planned outcomes. Assist the Head of Capital Programmes in developing and maintaining a comprehensive monitoring and reporting framework (and associated systems) with which to keep the organisation regularly and fully apprised of progress on the overall programme, work-streams and projects, key risks and actions to mitigate those risks.
Identify and escalate, to secure timely resolution, any bottlenecks in the critical pathways of designated programmes. To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk