Customer Service Advisor
Undisclosed Company Derby
Join Our Team as a Customer Service Advisor in Derby! ??
Location: Derby, DE74 2UDSalary: £23,000 (approximately £11.79 per hour)
Working Hours: Monday - Friday
- Shift 1: 9 AM - 5:30 PM x 5 position available
- Shift 2: 10:30 AM - 7 PM x 5 position available
Length of contract - 4 weeks to start of with, however there is potential to go permanent for the right candidate.
Free onsite parking
About the RoleAre you passionate about delivering exceptional customer service? Join us as a Customer Service Advisor, where you will provide a telephone-based booking service for clients seeking residential surveys related to mortgage valuations. Your work will support clients ranging from high street banks to individual homeowners.
Main Responsibilities
- Book appointments for Surveyors to conduct property valuations and surveys.
- Deliver a proactive, professional, and productive service to clients.
- Ensure excellence in service delivery at all times.
- Overcome customer objections to maintain high service levels.
- Outstanding Customer Care: Proven experience in customer service.
- Resilience & Positivity: A positive, organized individual who can work at pace.
- Communication Skills: Excellent verbal and written communication abilities.
- Team Player: A proactive attitude with the ability to collaborate effectively.
- IT Literate: Proficiency in MS Office, internet, and email systems.
- Be part of a dynamic team dedicated to service excellence.
- Enjoy a supportive work environment with opportunities for growth.
- Competitive salary with consistent working hours.
If you're enthusiastic about providing outstanding customer service and want to contribute to our success, we want to hear from you!
How to Apply: Send your CV or call Manpower Leeds office on 01132438871
Join us in making a difference-apply today!
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