Healthcare Assistant | Milton Keynes University Hospital NHS Foundation Trust
Health Care Assistant
Department: Same Day Emergency Care
Band 2/3 depending on experience
Hours: 27.5 hours part time
We are seeking to employ a caring, empathetic nurse who can contribute to the care of the acutely unwell patients attending Surgical SDEC.
At triage we obtain vital signs, bloods and urine to help with diagnosis, and with training you will be asked to help with these diagnostic tests. When you have obtained competencies in these extended skills your grade may possibly increase from Band 2 to Band 3.
You may also be asked to collaborate with other teams within MKUH: such as radiology, pathology and medicine.
Good communication skill towards colleagues and clients as we provide information to patients about future appointments in SDEC and updates on their ongoing care. It is important that you are able to deliver accurate information via telephone calls and in person.
Patient records are electronic therefore it is important that you are computer literate. At induction you will receive all the necessary training in order that you can use the various programs for the patient care.At times your role may include providing a short period of cover at the reception desk, booking in patients as they arrive in SDEC.
Also, we ask all of the HCA to undertake housekeeping duties such as ordering of stores and stocks, stocking up of clinic trolleys, unpacking and daily cleaning all necessary for SDEC to function efficiently.
Interview: Week commencing 17.03.2025
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
The role of the Healthcare Assistant is to assist the nursing team in the delivery of safe effective care to the patient, supporting patients with personal care and activities of daily living.
Professional- To act at all times in a professional and courteous manner.
- To ensure compliance with statutory and mandatory training.
- To participate in the Trust’s appraisal system and develop a Personal Development Plan.
- To participate in department meetings as appropriate.
- To uphold the Trust Values.
We care We communicate We collaborate We contribute
Join #TeamSurgery at Milton Keynes University Hospital
The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.
MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.
As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.
With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.
Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.
https://www.youtube.com/watch?v=-mYel-Y9nrU- Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained.
- Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the department’s escalation process.
- To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary.
- To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters
- To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
- Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
- Utilise persuasive skills, as necessary, to encourage patients to engage and undertake activities of daily living.
- To ensure that patients, relatives and visitors needs are met in a courteous, helpful, and compassionate manner.
- To demonstrate a pro-active approach to maintaining overall tidiness and cleanliness of the ward/department and equipment.
- To adhere to Trust policies and procedures.
Please refer to the job description for further details.
This role can not be sponsored.
This advert closes on Monday 17 Mar 2025