Customer Service Officer/Administrator

£16.28 Per Hour

Daniel Owen are proud to be representing a well-known company based in the Southwark, London area who are looking for a highly skilled Customer Service Officer/Administrator to join their team.

• Knowledge of manual and computer record systems with an understanding of confidentiality and data protection
• Experience of working in a customer service role, working with members of the public and giving information and advice
• Experience of achieving targets and meeting deadlines
• Ability to communicate with service users in an effective, sensitive and sympathetic manner, taking into account policies and procedures and the circumstances of the customer.
• Ability to use computer systems including word processing, spreadsheets and databases for correspondence, reports and performance monitoring
• Evidence of a strong customer focus and commitment to improving customer service

The Role:

• To provide a comprehensive administrative support service to the Garages Team and the Garages Services Manager.
• To be the first point of contact to customers providing excellent customer service.
• Providing admin and telephone support.