Wigan - Health Care Support Worker
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values
Job overview
PREVIOUS APPLICANTS NEED NOT APPLY
The post holder will work as part of the Police Pathways Team (Health Based Place of Safety, and Joint Response Vehicle) to undertake allocated duties under the supervision of the Police Pathways coordinator within the team.
The post holder will work alongside mental health practitioners, supporting patients, who are referred into the Police Pathways Team and ensuring the highest possible standard of care in accordance with the policies and procedures of Pennine Care NHS Foundation Trust.
To support the Police Pathways Coordinator as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.
To support patients to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.
Main duties of the job
To provide support to Police Pathways practitioners in ensuring all patients referred into the team are cared for in line with Pennine Care NHS Foundation Trust policies and procedures- To assist qualified practitioners in assessment, planning, implementing and evaluating assessments of patients under a section 136
- To ensure that patients access appropriate services.
- To provide support and interventions to patients in the HBPoS
- To sign post patients to third sector provision as appropriate other community resources such as Citizens Advice Bureau, Peer Support Service and other resources found in the Local Borough Signposting Directory.
- Provide regular and practical support for patients and their carers’ in managing dignity and independence.
- Assist patients to gain access to resources required to meet their needs.
- Provide information on health promotion and support physical health
- Report regularly to other members of the multidisciplinary team
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
General Duties of all post holders- To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
- To be familiar with and comply with all Trust and departmental policies,
- To be aware of and work towards the Trusts strategic goals.
- The post holder will be required to comply with the organisations standing
- The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or
- The post holder must comply with and support the development of the
- The post holder will be required to develop and maintain good working
appropriate, members of the public.
- The Trust aims to maintain the good will and confidence of its own staff,
- All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders’
requirements and maintain their professional membership to the relevant body.
Person specification
Education / Qualifications
Essential criteria- Good standard of general education including good numeracy and literacy skills
- NVQ 3 or equivalent
- Commitment to undertake Continuing Personal Development
- Evidence of recent further development / training.
Experience
Essential criteria- Experience of undertaking a supportive role
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
- Experience of lone working
Knowledge
Essential criteria- Understanding of mental health issues and how these impact on individuals.
- Understanding of confidentiality and data protection issues.
- Knowledge of physical health observations.
- Awareness of local services
- Knowledge of benefits / employment systems.
- An understanding of the mental health system
Skills and Abilities
Essential criteria- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate.
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems.
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
- Ability to provide practical support with daily living activities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team
- Willingness to engage with or have undertaken Venepuncture and physical health checks training.
Hints and tips for completing your application can be found here. We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the jobs events page on our website.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
- Identity verification
- Right to work check
- Disclosure and barring service (DBS)/Criminal record check (dependent on role)
- Professional registration and/or qualification check
- Occupational health assessment
- Employment history and reference validation
All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.
If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information- We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
- If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
- If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
- Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
- We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.