[ref. t8384004] Service Administrator

apartmentCBW Staffing Solutions Limited placeRenfrew calendar_month 

Customer Service Administrator - Facilities Company - Renfrew- Salary Circa £23,500 (36.5 hour week)

CBW are delighted to be working with a specialist engineering company based in Renfrew in the recruitment of service administrators. This is a National company with strong contracts and due to a National win of a new contract they have several openings for helpdesk administrators.

This is a great opportunity for an experienced customer service administrator to advance their career into a planning administration role.

Hours of work:

  • Shifts: Mix of 08.00
  • 16.00 / 10.00
  • 20.00 and 1 weekend in 4, however days back in lieu after the weekend shifts.

Shifts will be discussed at the interview stage.

Duties & Responsibilities :

  • To organise and prioritise engineer’s workload.
  • Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.
  • Monitor and organise day to day performance of the engineering team and ensure schedules and rotas are in place and communicated.
  • Coordinate spares and parts procurement and scheduling of fitting.
  • Advise appropriate Services Manager of issues affecting performance.
  • Develop & maintain key interdepartmental relationships
  • Understand and operate customers Maintenance Management System

Salary & Benefits:

  • Salary up to £23,500 this will raise after probation
  • 32 days holiday
  • Health care
  • Pension 4% contribution
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