Office coordinator - London - ref. c6265719

The role

Through our network of offices we offer a wide range of property services including residential sales & lettings, commercial leasing & investment, consultancy, property & facilities management and valuation.

We are currently recruiting for Office Co-ordinators to work with both the Sales and Lettings Teams in our London offices to provide full secretarial and administrative support to the teams within the office.

This is a full-time office role, Monday-Friday and our working hours are 9.00am-6.00pm.

• Co-ordinate and progress tenancies to include booking of compliance certificates, tenancy agreements, AML searches, obtaining references, booking of third party services and checking completion of deal.
• Producing a variety of correspondence and documents, in line with company policy and formatting, including, but not restricted to, valuation and instruction letters, property details.
• The placing and maintenance of advertisements through websites, office windows, local and national press.
• Diary management of the Sales team and the Lettings team.
• Arranging viewings of properties.
• Loading properties onto the Cluttons system, ensuring information is current.
• Arranging photographers to to into properties, ensuring appropriate orders of photographs.
• Taking enquiries in person, via telephone and email and dealing with these in line with branch process.
• General office administration including ordering of stationery, photocopying, filing, archiving, tidiness of office, franking machine management, opening and distribution of incoming post.
• Managing the collection, tagging and maintenance of keys.
• New tenancy progession and drawing up documents
• Tenancy renewal administration
• Bad debt and rent arrears chasing
• Taking responsibility for raising and issuing invoices
• Ad hoc administrative projects

• Educated to GCSE level or qualified by experience
• Experience working within a professional environment
• Proficient in the use of MS Word, PowerPoint and Excel
• Strong organisation and administrative skills
• Good attention to detail
• Excellent customer service skills
• Able to prioritise and deal with a heavy and varied workload
• Excellent interpersonal skills and telephone manner
• Displays initiative

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance for family cover
• Discounted critical health insurance and more

We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.