Network Support Manager for Liver Disease Implementation Network
Job overview
This role provides an excellent opportunity for a highly motivated, results focused individual to shape and deliver exciting projects of work within a National Strategic Clinical Network (NSCN) to support health boards/trust to improve the delivery of key health services across Wales.
Within the new NHS Wales Executive, newly configured National Strategic Clinical Networks are a key component of the National Clinical Framework (NCF) model. NSCN perform the central role of the ‘knowledge-to-practice’ element in the Learning Health and Care System laid out in the National Clinical Framework.Their position within the Executive enables them to play a role in fulfilling the expectations set out in the Executive’s Mandate and Remit Letter.
Strategic Clinical Networks are an essential national vehicle for joint working between key stakeholders including NHS Wales, Welsh Government and the third sector to improve the outcomes and experience for the population of Wales. Integral to this is the need for continuous improvement and transformational change across a range of our services and approaches and the role of the Strategic Clinical Network is to support this at national, regional and local levels.
Main duties of the job
As a Network Support Manager, you will play a pivotal role in enhancing
healthcare outcomes and transforming healthcare delivery. In this position, you will be responsible for providing leadership and direction within the clinical network support teams, ensuring the efficient operation and alignment of clinical networks with organisational goals and work plans.The role will monitor and report against identified key performance indicators, using a variety of data sources. They will lead in stakeholder engagement, and communication strategy, building effective relationships with clinical and managerial colleagues both internal and external to the NHS Wales.
Your expertise will be crucial in driving collaborative efforts among healthcare professionals, facilitating data-driven decision-making, and implementing innovative solutions to address healthcare
challenges.
Working for our organisation
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
Working closely with the Network Manager and National Network ClinicalLead, the Network Support Manager will be responsible for a wide range of
duties aimed at ensuring the success and effectiveness of the clinical network.
These include: To identify and understand the needs of stakeholders, and provide
sound judgement and diplomatic skills, keeping them informed ofprogress against work plans.
To establish effective reporting and review mechanisms to ensure
projects delivery tangible improvements in services for the
population of Wales.
To be responsible for the development, facilitation and monitoring
of the delivery of work plans, project managing the implementation
of the work plans to meet objectives.
To plan, arrange and administer Network meetings and events.
Facilitating and supporting the development of papers and
updates and managing any ongoing actions.
To manage risks to the work plans and develop contingency plans as and
when necessary.
To provide line management support to any administrative support staff
aligned to the Network.
To provide verbal and written reports as requested by NHS Wales
Executive, Networks and Planning directorate, Welsh Government, and
other stakeholders.
Regularly research best practice to ensure the achievement of the
Network’s objectives.
Develop associated policies for the Strategic Network to affect service
change across Wales.
These responsibilities reflect the crucial role of the Network Support
Manager in driving positive change within the healthcare landscape of
Wales and fostering collaboration among key stakeholders to enhance
patient care and outcomes
Person specification
Qualifications
Essential criteria- NVQ Level 6, Degree or equivalent level of experience.
- Prince 2 / Agile Project Manager practitioner or equivalent, or demonstrable practical experience
- Advanced ECDL or equivalent experience
- IQT Silver
Experience
Essential criteria- Experience of communicating with all levels of professional staff and the public.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of project implementation and monitoring performance indicators of ongoing projects
- Experience of managing finance systems e.g. budget monitoring.
- Experience of managing, maintaining and developing systems and procedures.
- Experience of implementing administrative policies and procedures.
- Experience of using data to drive improvement
- Experience of working within/ or with health services.
- Understanding of project management methodologies.
- Experience of formal minute taking.
- Proven success at applying quality/service improvement methodology.
- Experience of process mapping exercises.
Knowledge
Essential criteria- Thorough understanding of administrative procedures
- Knowledge of Health services
- Advanced Microsoft Project.
Skills and Aptitude
Essential criteria- Ability to work on own initiative and selfmanage workload.
- Able to organise multi-disciplinary meetings and events.
- Excellent management and communication skills and knowledge
- Analysing information from numerous sources
- Good IT/keyboard Skills
- Ability to speak Welsh / willingness to learn.
Personal Attributes
Essential criteria- Work to deadlines and under pressure.
- Ability to work as part of a team.
- Work on own initiative.
- Good time keeping.
- Respect confidentiality
- Willingness to learn and develop skills
- Flexible approach to work.
Other
Essential criteria- Willingness and ability to travel between sites in a timely manner
- Ability to transport resources.