Junior Technical Support and Development Specialist - Whitefield - ref. b48218115

Junior Technical Support and Development Specialist

Job Type: Full-time, Onsite Whitefield, Manchester

Job Description:

This is an excellent opportunity for someone looking to kickstart their career in tech support within a dynamic and supportive environment, the ideal candidate will have a minimum of 1 years experience in a similar role.

Key Responsibilities:

• Troubleshoot and resolve technical issues promptly and efficiently.
• Perform data entry and maintain accurate records.
• Manage support tickets, ensuring timely communication and resolution.
• Assist with junior software development tasks.
• Manage and maintain databases, ensuring data integrity and security.
• Provide exceptional customer service and technical support to our users.
• Collaborate with team members to improve processes and enhance service delivery.

Requirements:

• Basic understanding of technical troubleshooting.
• Basic knowledge of software development principles.
• Familiarity with database management.
• Strong attention to detail and excellent organizational skills.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and software applications.

Benefits:

• Competitive salary of £25,000 per annum.
• Opportunity to develop your technical skills and grow within the company.
• Supportive and collaborative work environment.
• Training and development opportunities.

How to Apply:

If you are passionate about technology and eager to learn and grow in a tech support role, we would love to hear from you. Please submit your resume today!!!

We look forward to welcoming a new member to our team!