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apartmentMillercare Ltd placeNelson calendar_month 

Online Administrator

We have an exciting opportunity for an Online Administrator to join our growing team, based at our head office in Nelson, Lancashire. The successful applicant will have the opportunity to grow with the company and receive many benefits including a competitive salary and private healthcare.

We are looking for an Online Administrator who has excellent customer skills, with the ability to problem solve in a fast-paced reactive environment. We sell items on our website and other E-commerce portals and your key goal will be to keep our customers happy and informed.

To do this, you will need to be highly diligent, have a very efficient working manner and be able to use your initiative to solve problems on a daily basis.

Formal training will be provided on our integrated software system, and you will become an expert on the selling platforms such as e Bay.

Roles and responsibilities
  • Answering Inbound calls
  • Resolving customer and supplier emails
  • To prepare and arrange dispatch of incoming orders
  • Create purchase orders and place orders with suppliers
  • General administrative duties such as checking invoices
  • Assist with stock taking
Required Skills:
  • Computer literate in Emails, Microsoft Excel, Internet browsers
  • Excellent Communications skills - Both written and Verbal
  • Proactive and positive with a “Can Do” attitude
  • Effective time management and organisational skills
  • Competent working alone or as part of a team
  • Punctual and very good attendance
  • Good level of education

At Millercare, we pride ourselves on always providing the best and most affordable disability aids including mobility scooters, wheelchairs, incontinence products and more. With over 60 years of customer service experience, we are the leading mobility aids company in the North West of England.

Job Type: Full-time
Pay: From £24,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Life insurance
  • On-site parking
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Nelson, BB9 6RT: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (required)

Experience:

  • Microsoft Excel: 3 years (required)
  • Administration: 3 years (required)
  • Customer service: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)
Work Location: In person

Reference ID: MSWEBOA

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