Clerical Officer (XN02)
NHS Jobs Leeds
JOB PURPOSE/SUMMARY To provide a high standard of clerical support to our patients and department, whilst adhering to the departmental guidelines and policies. The post holder will receive and check documentation, reports, patient information and processing appropriately within the departmental guidelines, including entering information and uploading documentation on to appropriate IT systems, and retrieving information as and when required.
Prepping documentation for clinics, ensuring all investigations are available for consultants. NHS eligibility for funding purposes for overseas patients. The post holder will need to be competent using NHS mail / Outlook, although training will be given, whilst adhering to confidentiality.
The post holder will answer telephone enquiries and signposting patients appropriately. This is a non-facing patient role. JOB DIMENSIONS To process patients and other documentation as for the need of the service. To be the first point of contact for patients via the telephone.
Prepping documentation for clinics, ensuring all investigations are available for consultants. NHS eligibility for funding purposes for overseas patients. The post holder will need to be competent using NHS mail / Outlook, although training will be given, whilst adhering to confidentiality.
The post holder will answer telephone enquiries and signposting patients appropriately. This is a non-facing patient role. JOB DIMENSIONS To process patients and other documentation as for the need of the service. To be the first point of contact for patients via the telephone.
To provide an administrative / clerical service to the department / team. To support the delivery of our high standard of service to patients, staff, and all Trust departments. Please see attached document for full job description and personal specification.
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Job Description
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