Senior Technology Delivery Manager - Data Services & Analytics (DSA)

apartmentGovernment Recruitment Service placeCroydon calendar_month 

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.

Team members have specialised knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.

Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.

Applicants can raise any queries to the email address at the bottom of the advert.

We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level.

Appointments will be made on merit based on fair and open competition.

Within DDaT, Data Services & Analytics (DSA) is one of the most advanced data analytics centres in Government. DSA sits at the heart of the Home Office’s transformation into a data driven department.

DSA designs, builds and operates services that are critical in helping the department achieve its mission. In this role, you will be responsible for business-critical data analysis, data matching and data insight products used across the Home Office.

Our success in this role depends on our ability to exploit the latest technologies to create leading-edge, world class solutions whilst ensuring they are secure and resilient.

As a Senior Technology Delivery Manager, you will be responsible for delivering products within agreed timescales, to cost and quality standards. Depending on the product, you may be responsible for 2-3 smaller delivery teams, or alternatively a single delivery team to deliver a more complex/technical product.

You will work in close partnership with Product Managers in order to deliver value against the product vision. You will work with senior stakeholders, effectively translating technical concepts and influencing where necessary.

You will be expected to use your experience and expertise to work with flexibility, selecting and applying appropriate delivery techniques based on the requirements of the delivery.

You will be required to flex the delivery approach to get the best out of your teams, providing them with support and guidance to enable successful delivery.

You will work with colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions.

You will be expected to mentor, coach or line manage less senior members of the delivery community, sharing your experience and knowledge. As a member of the Government Digital and Data Profession community, you will also contribute to cross-government communities of practice and help to set good practice and standards.

Your main day to day responsibilities will be:

  • Translating a single product roadmap into one complex, or multiple delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones based on forecasts where possible
  • Delivering in line with the capacity and availability of the delivery teams, leveraging frameworks to find the right suppliers when necessary, and budgeting effectively for resourcing needs
  • Effectively managing risks, issues, and dependencies, acting on delivery data and adapting ways of working to mitigate risks
  • Forming a partnership with Product Managers to effectively influence relevant senior stakeholders, translating technical concepts to non-technical stakeholders
  • Assessing the effectiveness across multiple delivery teams, engaging and motivating teams in different ways depending on their needs, and facilitating collaboration across delivery teams when required
  • Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team
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