Sr Manager Risk Global Solutions and Risk Compliance
Responsibilities include designing standardized workflows with mechanisms to sustain these across all ORC programs worldwide, defining quality metrics, monitoring trends, and driving corrective actions in partnership with program, operations, and legal teams.The role involves writing business review documents (WBR/MBR/QBR, etc.) to facilitate effective stakeholder discussions, driving end-to-end strategic and tactical improvements by collaborating with Ops, Program, Tech, Data Analytics, and Legal stakeholders.
The candidate will work with Program, Tech, and Legal teams to build better systems and increase efficiency, lead and guide teams to leverage data analyses for strategic interventions, and create mechanisms to reduce manual dependencies in handling large data sets.Key responsibilities also include identifying, driving, and tracking strategic quality initiatives, building Quality management systems supporting all ORC Programs, and leading, coaching, and mentoring quality teams to meet performance objectives aligned with the company/s Quality vision and mission.The role requires building collaborative relationships with global quality teams, creating and executing a quality operations roadmap, and preparing regular program updates for senior management.
The candidate will develop feedback strategies to maintain stakeholder engagement and contribute to building a rewards strategy that motivates achievement and process improvements.Furthermore, the candidate will collaborate with operational, training, and Program teams to improve compliance processes, utilize Lean Six Sigma methodologies for continuous improvement, and lead process redesign efforts.Strong leadership, facilitation, and guidance skills are essential to motivate teams and meet the demands of a fast-paced, growth-oriented environment. BASIC QUALIFICATIONS Technical (Math, Engineering, Science) Bachelor/s Degree from an accredited universityWorking knowledge of Six Sigma tools and a desire to develop advanced skills6+ years of leadership experience in cross-functional Quality/Process improvement or Risk management initiatives, with at least 4+ years post-MBA or equivalentUnderstanding of key business operations and financial metricsAbility to provide metrics for reporting and communicate KPIs effectivelyProven ability to lead systemic changes and assess situations effectivelyBasic project management skills including requirements gathering, specification review, and cost/benefit analysisExperience in data analysis and reducing manual data handling dependenciesStrong verbal and written communication skills PREFERRED QUALIFICATIONS Master/s degree (MBA)Lean/Six Sigma Black BeltKnowledge of e-commerce and statutory compliance functionsExperience with large-scale technology systemsAdvanced statistical analysis skillsWe are committed to an inclusive culture that empowers Amazon employees to deliver excellent results.
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