Business Manager - Cancer

apartmentHarrogate and District NHS Foundation Trust placeHarrogate business_center£37,338 - £44,962/year calendar_month 

Job overview

An exciting opportunity has arisen for an enthusiastic Business Manager for Cancer who is passionate about improving services for our patients. This is a new role and is initially offered on a 12-month fixed term / secondment basis.

They will assist in quality issues within the MDT and cancer pathways, ensuring high standards are maintained and cancer waiting time targets are adhered to including reducing the number of long-waiters, managing action plan outcomes, tracking complaint/datix updates, etc.
They will line manage and provide senior support to the Cancer Pathway and Fast-Track Team, leading the team in a manner that encourages striving for excellence, developing and embedding ways of working within services that deliver robust and efficient processes and comply with standard operating procedures.

They will also respond to daily problems and ensure issues are swiftly resolved and implement longer term solutions to issues raised.

The successful candidate will have operational experience and experience in presenting information at a senior level. Knowledge of cancer waiting time targets is essential as well as knowledge of governance and processes. They will understand and align themselves to our Trust values.

If you are interested in the role, please contact Kate Hird / Michelle Milnes. An informal discussion before applying for the role is encouraged.

Main duties of the job

The post holder will be working with the cancer team across organisational boundaries to ensure appropriate services are in place and to monitor and report national and local strategic and operational cancer objectives / standards.

The post holder will have the opportunity to develop and enhance their knowledge, skills and competence in cancer and they will assist in the development of high quality, safe, patient focused cancer services in line with the Trust and the Cancer Alliance objectives.

They will support the strategic development of Cancer Services in order to ensure the implementation of the National Cancer Strategy.

The post-holder will work closely with the Lead Nurse for Cancer Quality Improvement and provide support to service improvement projects as required

They will be responsible for quality issues within the MDT and cancer pathways, ensuring high standards are maintained and cancer waiting time targets are adhered to including reducing the number of long-waiters, managing action plan outcomes, tracking updates, etc.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.

Detailed job description and main responsibilities

Please see job description attached for further information OR Contact get in touch with us for more information.

Michelle Milnes

Deputy Lead Cancer Manager

Email: [email protected]

Person specification

Qualifications

Essential criteria
  • Degree, or equivalent experience and skills needed to carry out the requirements of the post
  • Evidence of continuing professional development through additional courses and on the job experience
  • ECDL or equivalent knowledge of a range of computer programmes
Desirable criteria
  • Project Management qualification

Experience

Essential criteria
  • Evidence of leadership experience and staff management/supervision skills
  • Experience of working in a fast-moving and unpredictable environment
  • Project management experience
Desirable criteria
  • Cancer Services experience
  • Experience of cancer tracking
  • Experience of developing new services

Knowledge

Essential criteria
  • Cancer waiting times guidance and targets
  • Cancer treatment pathways
  • Understanding of the Healthcare management environment, roles and responsibilities
Desirable criteria
  • Ability to develop an inclusive, team-based approach to problem solving and decision-making
  • An understanding of the collaborative approach to service improvement working with MDTs leading the implementation of significant change

Skills and Aptitudes

Essential criteria
  • Proficient IT skills - word processing, email, internet, spreadsheets and databases
  • Excellent verbal communication, interpersonal, persuasive and facilitation skills
  • Ability to manage staff and supervise the effectiveness of their work
  • Patient focused
  • Service redesign and improvement skills
  • Demonstrate willingness and ability to challenge existing practice
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