Senior Administrator

General Duties May Include Clinical Triage support Surgery email account Subject Access Requests Death administration Clinical Co-ordination with appointment book and room booking schedules Support team with informal verbal complaints from patients Supporting administration and reception team as needed with navigation Specific campaign/clinic co-ordination, administration of the clinic, booking patients and audit of clinic coding [allocated by campaign/ clinic] NHS national campaign planning e.g. Carers week, mental health awareness day PPG admin Patient leaflets in waiting room Campaign delivery for example, Flu campaign: Liaising with nursing team on stock, loading nurse clinic screens, booking clinics Support QOF delivery Excellent and timely communications with patients including via text and Surgery website and email Docman 10 support Support delivery of Surgery workflow Connecting Care support Prescription cover as required Projects as identified and required by the business This job description is not a complete list of duties, but is intended to give a general indication of the range of work undertaken.

It will vary over time as demands and priorities within the NHS change. Significant changes in the range of work undertaken will be made only after discussion with the post holder.