Customer Service Administrator
- Liverpool
- Salary £26,500
- Full time, Permanent Contract
- Monday to Friday (early finish on Fridays)
Your new company
My client is looking for a Customer Service Administrator to join their busy and fast paced team due to growth. We are looking to speak with candidates who have experience working in a busy office environment and are able to work as part of a larger team ensuring that the sales order process is smooth and efficient.
The position offers a basic salary of £26,500.
Hours:
Monday to Thursday, 8:30am - 5:00pm, Friday 8:30am - 4pm with a 1 hour lunch per day.
Your new role
Your primary responsibility will be to support the sales and purchasing functions within the organisation. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams.Attention to detail and strong relationship building skills are essential for success in this role.
Key Functions:
Order Processing Management- Acting as a focal point for customers, seeing orders through from start to finish.
- Ensure new orders are put on the system accurately and timely.
- Managing customer expectations with regard to delivery requirements.
- Progress any outstanding orders.
- Advise customers of current typical lead times.
- Issue order acknowledgements.
- Excellent IT skills (knowledge of Outlook, Excel and Word)
- Have clear communication skills, both written and spoken
- Possess a positive can-do attitude
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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