Catering Assistant / Ward Host/Hostess

apartmentThe Royal Marsden NHS Foundation Trust placeSutton calendar_month 

Job overview

Royal Marsden Hospital requires a part time Ward Host for Catering department serving food and beverages to private patients, staff and visitors. Experience in similar role preferred.

Main duties of the job

The key roles preparation of raw and cooked food, picking and packing of cook chill food, sandwiches and salad items for patients and restaurant. To undertake cleaning duties which are appropriate with the post and to assist the kitchen team with the patient, and staff meal service.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.

We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Day-care Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :

To be responsible for their own work including all aspects of the technical work, equipment and quality system.
  • Liaise on a daily basis with the patients and family members regarding meal preferences and appetite, taking into account any cultural and religious choices.
  • Organisation of daily duties to meet the service demands
  • Ensure that patients have filled in their menu selections, helping where necessary.
  • Collating of information off the menu orders and giving this information to the Head Chef and Patient Services Manager, admin team.
  • Assist in picking and packing of cook chill food for patients.

Person specification

Experience

Essential criteria
  • A levels, including a science subject
  • Willing to undergo relevant training
  • A recognised qualification in Maths & English
  • Experience of working within catering
  • Experience & knowledge of duties required to support senior staff gained by experience in a similar role
  • Able to understand and follow Standard Operating Procedures
  • Awareness that role involves handling of patient/visitors meals and willingness to be trained in this area
Desirable criteria
  • BSc degree in Biological Science

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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