Customer Service Advisor

About Our Client

The company is a well-established conveyancing provider that serves thousands of clients across the UK. With a strong customer focus, the company prides itself on its commitment to providing outstanding customer service.

• Provide exceptional customer service to clients.
• Resolve customer queries and complaints in a professional manner.
• Provide accurate and timely information to clients about insurance policies and services.
• Work as part of a team to achieve departmental goals and objectives.
• Contribute to the development and implementation of customer service standards and procedures.
• Participate in training and development activities to improve skills and knowledge.
• Comply with all company policies and procedures, including those related to customer service and data protection.

The Successful Applicant

A successful Customer Service Advisor should have:

• Strong customer service skills with a passion for helping others.
• Excellent communication skills, both written and verbal.
• An understanding of the conveyancing industry and related products and services.
• The ability to work effectively as part of a team.
• The ability to handle customer complaints and resolve issues in a professional manner.

• Salary £22,500
• An opportunity to work in a professional and supportive environment.
• A challenging role in the conveyancing industry.
• Opportunities for professional development and career progression.

We encourage all qualified candidates who are passionate about customer service and the conveyancing industry to apply for this exciting opportunity.