[ref. b48790602] Learning & Organisational Development Facilitator

Job overview

This is an exciting time to be joining The Royal Marsden L&OD team. We have recently launched our Leadership and Management Behavioural Framework, providing clarity and direction for all managers of people in how they are expected to manage and lead staff, as part of our evolving, wider, cultural journey.

Leadership & management skills are crucial to the effectiveness of the organisation, in the development of a positive, inclusive culture, and in both patient and staff well-being. We are recruiting an experienced facilitator to join our award-winning L&OD team, leading on the design, delivery, commissioning, and evaluation of a wide range of L&OD interventions, supporting our people in all roles and stages of their careers, developing compassionate, effective skills in communication, coaching, leadership and management.

Main duties of the job

We’re looking for someone with excellent facilitation, and organisational skills who can manage a range of personal development, leadership and management programmes aimed at all levels of staff.

You should be experienced and competent in planning, designing and delivering training using a variety of teaching approaches, both face to face and virtual. We’re particularly looking for candidates who can help create a learning culture. Additionally, you will be able to appraise external courses for impact and outcome and will have experience in guiding people to identify the right learning for themselves.

Suitable candidates will have substantial experience as a leadership and management facilitator, will demonstrate a passion for supporting our people, and will understand and promote the concepts of equity, diversity, inclusion, compassion and engagement in all activities undertaken.

You will have the ability to work with engage, motivate, influence, and enthuse others, showing a passion for development and an empathy with the pressures of busy NHS professionals. You will be able to evidence that you can work autonomously, deliver to deadlines under pressure, maintain professional boundaries, manage budgets, be flexible to meet the needs of the workforce, and be a supportive colleague to others in the team.

Working for our organisation

We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

• Design, deliver and evaluate training and development interventions that are aligned to the Trust values and leadership framework, including facilitation of workshops, and/or team development and the Trust Welcome.
• Working with Head of L&OD, developing leadership capability across the organisation, through a range of methods including training, coaching, mentoring, self-development, on the job development and e-learning.
• With HR colleagues and the Head of L&OD, develop and deliver team and management interventions to resolve conflict in teams and promote effective team working e.g. designing and implementing initiatives.
• Working alongside leaders to develop and deliver a strategic approach to performance improvement, engagement and change management to support the achievement of the Trust’s desired culture and behaviours.
• Take an active role in project management and communication activities

Person specification

Education

• Masters’ degree or equivalent knowledge and experience. Understanding of management and leadership development theory and practice.
• Experienced or qualified in virtual and blended learning design.
• Evidence of continuous professional development

• Membership or relevant professional body e.g. CIPD
• Project management qualification
• Level 5 coaching qualification
• Trained in the use of psychometric tools

Experience

• Experience in designing leadership and management courses and programmes.
• Experience of working in L&OD at a senior level, in a complex environment
• Experience of providing expert facilitation, coaching and personal and team development to all levels of staff
• Evidence of providing professional advice and support to managers within the scope of the role
• Experienced in evaluating courses and programmes
• Experience of regularly using a range of IT packages (including Excel, Word, PowerPoint, Outlook, Teams)
• Knowledge of compliance and regulatory frameworks such as NHSLA, CQC

• NHS experience
• Experience of delivering 1-2- 1 coaching and action learning.

Skills

• Ability to analyse and interpret data
• Ability to use a coaching style in 1- 2- 1s and group learning
• Ability to work in an environment of constant change
• Highly developed interpersonal and communication skills with the ability to articulate complex information
• Excellent presentations skills
• A strong communicator who can build relationships across all levels and has the ability to influence key stakeholders
• Able to demonstrate the ability to build effective relationships
• Highly developed, demonstrated teamwork skills
• Ability to manage conflict and difficult conversations between staff
• Ability to problem solve problems through analytical and structured thought processes
• Good negotiation and influencing skills
• Analytical skills, able to exercise discretion and make decisions
• Ability to plan and organise a range of activities, formulate and adjust plans
• Ability to manage budgets
• Knowledge business case development
• Ability to build and maintain productive working relationships with a wide range of people at all levels
• Research, diagnostic and data analysis skills to build persuasive evidence based and credible arguments to inform the design and development of programmes.

• Supporting learners where English may not be the first language

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.