Temporary Customer Service Advisor
Michael Page Leeds
About Our Client
Our client is a leading and well-established financial services business and they are looking for experienced customer service professionals to join them on a temporary basis with the possibility of going perm.
Please note this role will start on the 3rd February 2025.
Job Description
As a Temporary Customer Service Advisor you will be:
- Responding to inbound contact from shareholders and their representatives
- Undertaking identification and verification checks on all enquiries
- Escalating queries, complaints, risks and issues promptly
- Accurately recording information in the relevant systems
- Identifying customer needs and responding positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience
The Successful Applicant
To be successful in this role:
- Have experience within customer service or call centre (1 year or more)
- Strong written and verbal communication skills
- A passion for customer service and a desire to resolve queries through to completion
- Demonstrable experience of working and delivering daily, weekly and monthly targets
- Excellent problem-solving skills, with great attention to detail
- Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time
Please note offer of employment will be subject to a successful DBS & Credit Check.
What's on Offer
In return, our client can offer:
- Start date on the 3rd Feb 2025
- Weekly pay
- City centre Leeds office
- Mon - Fri working patterns
- Possibility of being made perm
Michael PageLeeds
About Our Client
Michael Page have just registered a new Permanent Property Customer Service Advisor Position in central Leeds!
No experience required full training would be provided!
If you are passionate about customer services looking to join...
Search Consultancy LTDSkipton, 22 mi from Leeds
Customer Service Advisor - Hybrid
• Location: Skipton / Hybrid home working
• Salary: £23,000
• Contract: Full time, Permanent
• Minimum 25 days' holiday plus bank holidays (rising to 30 days with service)
• Annual bonus scheme
• + Excellent...
Michael PageLeeds
as required.
The Successful Applicant
A successful Customer Service Advisor should have:
• A strong focus on customer service and a friendly demeanour.
• Excellent communication skills, both verbal and written.
• The ability to work well in a team...