Senior Support Worker - Oxford
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Full time and part time applications will be considered.
Oxfordshire is developing its mental health Crisis Resolution and Home Treatment team. Currently this is a service to provide intensive home treatment to people living in Oxford City as a true alternative to admission and following discharge from hospital.The team is being developed and expanded to now include the whole county of Oxfordshire.
Senior Support Workers are instrumental in delivering intensive home treatments to service users in their own place of residence under the guidance and support of qualified Crisis Clinicians and Team Leader. Senior Support Workers will deliver recovery focused intervention (emotional and practical support) to a caseload of service users and their nominated friends/family/carers.
Accessibility, responsiveness and excellence in customer service with the highest regard for service experience will be at the heart of the service and Senior Support Workers will use their skills and personal qualities to make this a reality.Our dynamic and dedicated team is multi-disciplinary, including nurses and occupational therapists, with peer support, social work, psychiatry and psychology input.
Please note that this vacancy may close early if a suitable number of applicants are received.
Main duties of the job
Senior Support Workers must have substantial experience and a proven track record working in health or social care and be able to demonstrate Trust values in delivering care to others. The successful candidate will be able to follow and initiate plans of care flexibly and dynamically in challenging and changing circumstances
Oxford Health works in partnership with 5 third sector providers as part of the Oxford Mental Health Partnership (OMHP), and the crisis service will be working closely with partners, in particular Oxfordshire Mind and the Safe Haven services in order to ensure diversity and choice of service for people experiencing a mental health crisis.Senior Support Workers must have the skills and aptitude to work creatively and proactively with our third sector partners.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
In return we will offer opportunities for professional development and opportunities to influence and contribute to service development. You will be provided with regular supervision, appraisal and support. The service will operate 24/7 and a variety of working patterns will be available – we welcome flexible working requests.This post will evolve to working night shifts from April 2025
This will be a challenging but rewarding role, working with people presenting with a range of mental health issues and risks. You must have a warm and friendly disposition and have very good communication and interpersonal skills. You must also be confident and motivated, flexible and be able to show initiative in an environment which is often busy, rewarding and dynamic.You will be an excellent communicator, demonstrating empathy to those service users accessing CRHTT services.
You will contribute to the growth and maintenance of key functions of the clinical area / Crisis Team by carrying out assigned tasks, involving direct and indirect care to patients under minimal supervision and as directed by the Crisis Team Shift Co-ordinator, qualified staff and/or Team Leader.Following personal development planning and targeted training the competent practitioner will be in a position to work more autonomously in supporting patients. As a result, you will have developed a broad underpinning knowledge base at intermediate level and have the ability to evaluate information and communicate with a range of professionals.
Informal discussions about the Team and role from interested candidates would be very welcome.
Person specification
Experience
Essential criteria- Experience of working with Adults and/or Older People with severe and enduring mental illness
Knowledge
Essential criteria- Knowledge of emotional and mental health problems that affect Adult and Older People
Skills
Essential criteria- Willingness to undertake training as required for the role
- To be able to work collaboratively as part of a team
- All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
- Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing