Receptionist/PA
McKenzie Friend Services Ltd Coventry
As a Secretary at McKenzie Friend Services Ltd, you will play a vital role in ensuring the smooth functioning of our office operations. You will be responsible for managing administrative tasks, providing exceptional customer service, and supporting our team of legal professionals.
Maintain and update filing systems, ensuring accuracy and confidentiality of documents
Schedule appointments, meetings, and conferences, and coordinate relevant logistics
Assist with the preparation of legal documents, including drafting and proofreading
Conduct research and gather information as directed
Create and maintain client databases, ensuring accurate and up-to-date records
Provide exceptional customer service to clients, responding to inquiries and providing appropriate assistance
Collaborate with internal teams to facilitate effective communication and workflow
Excellent organizational and time management skills
Strong attention to detail and accuracy
Exceptional written and verbal communication abilities
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to prioritize tasks and meet deadlines
Proactive problem-solving skills and ability to work independently
Discretion and confidentiality in handling sensitive information
Your attention to detail, strong organisational skills, and ability to handle multiple tasks simultaneously will contribute to our overall success.
Responsibilities:
Perform general administrative duties, including answering phone calls, responding to emails, and managing correspondenceMaintain and update filing systems, ensuring accuracy and confidentiality of documents
Schedule appointments, meetings, and conferences, and coordinate relevant logistics
Assist with the preparation of legal documents, including drafting and proofreading
Conduct research and gather information as directed
Create and maintain client databases, ensuring accurate and up-to-date records
Provide exceptional customer service to clients, responding to inquiries and providing appropriate assistance
Collaborate with internal teams to facilitate effective communication and workflow
Contribute to the overall efficiency and professionalism of the office environment
Requirements:
Previous experience in a similar secretarial or administrative role is preferredExcellent organizational and time management skills
Strong attention to detail and accuracy
Exceptional written and verbal communication abilities
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to prioritize tasks and meet deadlines
Proactive problem-solving skills and ability to work independently
Discretion and confidentiality in handling sensitive information
Knowledge of legal terminology and procedures is a plus
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