Bank Pharmacy Assistant Band 3 (Royal Free OUTPATIENT ONLY)

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Job overview

They will behave in a manner that is both sensitive and that ensures patient confidentiality at all times.

The post holder will also supervise a team of support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will be part of a high performing team that is expected to demonstrate behaviours that promote the outpatient pharmacy and Royal Free London values. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care to all.

The post holder will be mainly based at the Royal Free Hospital (OUTPATIENT PHARMACY) which is a busy and dynamic tertiary care centre.

We are looking for applicants for Band 3 Pharmacy Assistant role.

THIS ROLE IS BASED WITHIN OUTPATIENT PHARMACY (Royal Free)

Main duties of the job

MAIN DUTIES AND RESPONSIBILITIES

1. DISPENSARY RESPONSIBILITIES
2. 1 To assist in the dispensing of out patient (RF only) prescriptions under the supervision of a pharmacist/qualified pharmacy technician (after appropriate training), including ward based dispensing.
3. 2 To assist in the preparation of porter bags/boxes and audit records for delivery of medicines to wards and departments
4. RECEPTION DUTIES AND RESPONSIBILITIES
5. 1 To assist in reception duties including taking in prescriptions, collection of fees and entry of prescription details onto computer system (PTS – prescription tracking system) as per procedures.
6. 2 To handle patient enquiries regarding the collection of prescriptions, to locate the dispensed item and alert a suitably trained member of the dispensary team to hand out the medications.
7. STOCK CONTROL RESPONSIBILITIES
8. 1 To be aware of and put into practice the principles of good stock control at all times, including correctly storing stock, stock rotation and routine checking of expiry dates
9. 2 To participate in stock management, including stock counts & maintaining cold chain storage for medicines during receipt, dispensing, checking and delivery processes

For further information please refer to the attached JD/PS.

Working for our organisation

The Pharmacy Services of the Royal Free London are constantly evolving to best meet the needs of patients and our healthcare colleagues and partners and this may lead to providing a full and comprehensive Pharmaceutical support over 7 days a week.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion.

THIS ROLE IS BASED WITHIN OUTPATIENT PHARMACY (Royal Free)

1. OTHER DUTIES/ RESPONSIBILITIES
2. 1 To attend all relevant meetings.
3. 2 To liaise with the Pharmacy Technician Team Manager as appropriate regarding any issues, problems, errors or complaints beyond limitations.
4. 3 To be proactive and to support the implementation of change
5. 4 To maintain satisfactory personal performance and professional standards and to achieve, where possible, agreed objectives described in the annual staff appraisal system undertaken by the line manager.
6. 5 To support the pharmacy wellbeing forum and promote healthy lifestyles and work/life balance.
7. 6 To support the green agenda within the department and aim to reduce the department’s carbon footprint.
8. 7 To maintain high standards and orderly methods of working.
9. 8 As a representative of the department to behave in a manner that is professional, positive and polite and confidential.
10. 9 To be accountable for his/her own actions.
11. 10 The post holder is expected to make him/herself aware of the needs of the dispensary section as a whole and to take the initiative in responding to such needs.
12. 11 To direct or accompany visitors to the department to the correct areas within the department.
13. TRAINING AND EDUCATIONAL RESPONSIBILITIES
14. 1 To assist in the supervision and training of junior staff, including support workers and pre-registration trainee pharmacy technicians.
15. 2 To participate in the induction of new staff.
16. 3 To participate in all mandatory training and any training deemed appropriate by the Technician Team Manager
17. 4 To participate in a system of performance appraisal
18. 5 To manage the Band 2 Pharmacy Support Worker apprentice and assign jobs as necessary.

For further information please refer to the attached JD/PS.

Person specification

Royal Free World Class Values

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

• Educated to GCSE or equivalent including Maths, English, Science – Grade C / 4 and above
• Must have successfully completed the Level 2 Pharmacy Service Skills apprenticeship or equivalent
• Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
• Demonstrate understanding the importance of patient confidentiality and data protection.

Experience

• Able to prioritise workload effectively
• Previous experience of working in a Pharmacy
• Experience of stock management
• Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
• Able to respond to unpredictable work patterns.
• Ability to work well as a team member
• Demonstrated abilities to work to set procedures
• Demonstrated ability to show attention to detail
• Demonstrated ability to work accurately under pressure
• Demonstrated ability to prioritise routine daily tasks using own initiative

• Previous employment in the NHS

Skills and aptitudes

• Demonstrate ability to organise own workload
• Demonstrate ability to communicate effectively using clear written and spoken English
• Demonstrates basic numeracy skills, the ability to be able to add, multiply, subtract and divide
• Able to move heavy loads when required
• Familiar with computer systems and basic keyboard skills
• Ability to develop effective working relationships across the organization.

Personal Qualities & attributes

• Ability to develop effective working relationships across the organization.
• Effective organisational skills
• Ability to work in a busy environment
• Well-motivated

Others

• Able to do late duty, weekend duties and bank holidays as rostered
• Appreciation of need to maintain confidentiality and security
• Awareness of Equal Opportunities
• Enthusiastic and shows initiative
• Flexibility with regard to changes in work schedule
• Good attendance record and good time keeping/ time management
• Covid-19 Vaccination

• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
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