Learning & Development Manager - London - ref. i63339515

Job description

We are currently recruiting for an experienced Learning & Development Manager to join our Talent & Development team in London.

We design and plan the overall delivery of training and work closely with the Training Events team to ensure the smooth set up and running of each programme.

The T&D team sits within HR and is a small central team based in London. The job holder reports to a senior manager with overall responsibility for associate development and does not manage direct reports but works closely with members of the Training Events team.

Role purpose

The firm is continually reviewing its T&D offering and part of your role will be initiate reviews and refreshes of the programmes that we currently have and/or that we should have, for example moving towards a more blended learning approach using e-learning tools.

The role involves advising colleagues about the programmes and development issues more generally and working closely with the business on bespoke learning required which falls outside of the standard programmes and learning. There is also ad-hoc and project work to contribute to and responsibility for reporting.

The role is varied, rewarding and challenging, with access to high level information and influence / input. Internally, the role will be referred to as Talent & Development Manager.

• To work closely with the T&D Senior Manager to define training needs and the content of core programmes and contribute to the overall approach to associate development globally. Key stakeholders include partner faculty members and HR colleagues globally.
• To project manage the delivery of programmes, managing the relationship with relevant members of the Training Events team to ensure the effective organisation, delivery and follow up of all programmes
• To ensure that programmes have defined learning objectives, that the style and structure of sessions and the flow of learning appropriately meets these, that programmes employ up to date and effective techniques including e-learning and that a blended approach maximises learning
• To facilitate and/or observe on various programmes and to deliver selected programmes and sessions
• To build and manage relationships across the global network with key stakeholders and line colleagues to ensure that needs are understood and to cover key information on learning, programmes and new developments. This is to build understanding of how learning supports development in a broader context and ensure training is delivering high quality skill development
• To add to, refresh and update learning as necessary to ensure continuous improvement and to reflect changing priorities and in response to feedback
• To work with the T&D Senior Manager to identify and select training providers who have expertise that meets the particular requirements of a programme(s). To manage our ongoing relationships with training providers to ensure they are providing the highest quality of training
• To work with internal experts to develop content and/or run sessions on programmes
• To create and maintain key documents, frameworks, materials and intranet sites as required. To manage key systems, intranet and databases that support consistent global standards of delivery of training and compliance
• To deliver value for money on all programmes – and manage the budget to achieve this. To match demand to supply and ensure the appropriate number of programmes are delivered where and when required
• To source and curate e-learning content that learners can access on demand, ensuring this is high quality, refreshed and relevant for learners
• To promote the use of the new learning platform so that utilisation is high and learning benefits are maximised
• To design and deliver workshops on a bespoke/ad-hoc basis, for example around performance management.
• To advise on an ad hoc basis as need on team or department off-sites with regard to any learning objectives, advising on design, external expertise and related costs

Key requirements

Candidates need to be client focused and demonstrate understanding of the business context including aligning training to business priorities and strategy. They need to be credible with senior management and adept at managing a range of stakeholders.

• Developing the design for and implementing skills programmes and implementing changes to existing programmes
• Some experience of training and facilitating on skills programmes / sessions to junior staff
• Working at all levels within the organisation and managing different expectations
• Negotiation and influencing skills, good communicator
• Ability to build credibility and have impact at a senior level
• Attention to detail
• Managing several different projects at any one time
• Experience of presenting to and facilitating groups
• Ideally trained to use psychometrics such as MBTI
• Build strong relationships internally and with external providers

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

We recognise the value of flexible working and embraces hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.

Additional information - External

We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.