Digital Change Lead
Job overview
The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by trust wide Digital projects and innovations including the delivery of an EPR System at the Trust.
As a Digital Change Lead, you will play a crucial role in the successful adoption of this transformative technology. Working closely with our Digital Change Managers, you will collaborate with clinical, operational, and technical teams to support change management processes that enable seamless transitions to new digital ways of working.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The post holder will be accountable to the Digital Change Manager for successful delivery of change management plans and activities to support Digital Implementations.- Digital Change Lead will establish and maintain effective relationships with key stakeholders, using these relationships to facilitate service led change and assess the capability and capacity for transformational digital change
- To liaise with the D&I Staff to ensure the delivery of new digital systems or technologies are delivered safely and offering a level of value to the service and patients.
- Liaise with the Benefits realisation manager or, if appropriate, benefits owners to ensure that continued accrual of benefits can be achieved and measured after the project has been completed for the organisation.
- Ensure benefit manager is supported with relevant metrics during implementation of new digital implementations and innovations to demonstrate effectiveness.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles.
Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
PEOPLE MANAGEMENT- Provide guidance, support and leadership of the Digital Change Analysts
- Create a supportive, inclusive and innovative culture that promotes healthy positive change approach
- Ensure that all staff within the team are suitably trained/released for training to allow them to undertake core roles and responsibilities
- Plan and implement a programme of training for individual members of the Digital Change Team to ensure continued support for development
- Encourage all staff to develop a professional approach to any work undertaken
- Create an environment of learning enabling the team to remain solution focused and agile
- Creates a working environment that encourages innovation.
- Able to identify, advise on and implement improvements and development of services.
- Ensuring alignment of digital change activity with strategic objectives
- Support the Digital Change Manager in defining the digital change management strategy, ensuring the team utilise current and innovative approaches to change management
- Initiating change assurance reviews
- Identify and support necessary changes in the business process to allow for successful and safe integration of various digital innovations
- Supporting clinical group, clinical and administrative management teams to identify and plan for implementing the mechanisms by which large scale change can be delivered and measured.
- In partnership with clinical and administrative management teams, orchestrating and overseeing a comprehensive suite of activities within the allocate areas to ensure staff receive robust support, and clear and consistent communication for a seamless transition and alignment with broader organisational vision.
- Develop mechanisms to engage and empower staff in allocated areas to contribute to the digital implementations and their training needs in respect of digital transformation.
- Work with the Change Managers, other Change Leads, Benefits Leads and a network of Change Agents to ensure agreed benefits are comprehensively considered in the change process, ensuring current information flows are documented and mapped (where relevant) within each allocated area.
- Ensuring stakeholders are fully supported with change techniques and tools to aid implementation and embedding of digital initiatives.
Person specification
Qualifications
Essential criteria- Degree or equivalent level of demonstrable experience
- Postgraduate qualification in Project or Change Management or equivalent demonstrable experience
- Proven proficiency in MS Word, Excel, Powerpoint, Project and Outlook
Knowledge and Experience
Essential criteria- Significant demonstrable experience in managing successful change projects in large complex organisation
- Demonstrable experience of leading teams through complex change processes
- Demonstrable experience of working across the multidisciplinary team to solve problems and implement changes
- Extensive proven knowledge of change and project management
- Proven experience of supporting digital transformation initiatives
- Demonstrates ability to develop and change practice according to research and evidence
- Demonstrable experience of engaging and supporting staff with varying IT literacy.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests.This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.