Diabetes Technology Support Practitioner

Job overview

An exciting opportunity has arisen within the Diabetes department for the innovative post of Diabetes Technology Support Practitioner.

The successful applicant will assist clinicians in the delivery of the service providing education to people with diabetes including the use of various types of technology as well as providing clinicians with information during consultations

Working independently within a clinical setting the post holder will demonstrate technologies, ensure users are sufficiently competent in their use, provide advice for those experiencing any problems with the technology and order and maintain technology supplies within the department

The post will be linked to apprenticeship education and training

Main duties of the job

• Provide education to people with diabetes, including the use of various types of technology
• Arrange independent clinics in order to demonstrate diabetes technology and check that

• Download and transfer information from various types of technology for clinicians to utilise

• Provide ‘troubleshooting’ advice for those who are have problems with their technology
• Maintain the ‘users’ of the technology platforms that are used by the diabetes clinic
• Order and maintain the technology supplies for the department • Follow standard operating

procedures

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here [...]

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Detailed job description and main responsibilities

• To be competent in the application, support, removal and data downloading of glucose

• Competent in delivering education sessions to people with diabetes, and teaching patients

• Working within competencies to support the Clinical Diabetes Team, undertaking clinical

• To maintain supplies for relevant tests and also for related therapeutic manoeuvres such as

• To liaise with internal, external providers and nursing staff, to ensure efficient processes.

• The Post Holder will use a variety of computer systems to order and access results. It is

• The Post Holder will inform diabetes medical and nursing staff of any variance to results

• Maintain equipment and undertake internal quality control checks.
• Where required liaise with medical engineering in terms of maintenance contracts,

• Set up, maintain and download glucose monitoring systems and share this information with

• Assist with the provision of health care for patients within the department
• Ensure that practice is in line with departmental policies and protocols within the clinical

• Support the process of continuous quality improvement, assisting in audits etc.

• Manage the clinical workload effectively; ensuring care and investigations are given the

• Contribute positively towards the delivery of a cost effective service, ensuring supplies

• Assist with the monitoring of stock levels of clinical stores and technical equipment, relevant

• Maintain confidentiality with regard to personal information pertaining to staff and patients
• Attend and contribute to departmental meetings as required.

• The post holder will be expected to participate in the process of individual performance

• Participate in and undertake any departmental audits as requested.
• You are expected to contribute ideas for improvement in your own sphere of work for the

• Work within and accept responsibility for maintaining agreed levels of clinical competence

• To be an active and committed member of the multidisciplinary team within the Department.
• Demonstrate an insight into own professional development, contributing to the process of

identifying own educational and clinical training needs in conjunction with line manager.

Person specification

Qualifications

• NVQ 3 relevant area of study/equivalent
• BLS

Experience

• Demonstrable previous Healthcare Experience

• Experience in phlebotomy/venepuncture

Knowledge

• Computer literate including, use of Microsoft Excel, Electronic Patient Record and other systems needed for the downloading and interpretation of monitoring data.

• Awareness and understanding of Diabetes Technician role in terms of the NHS Plan and recent initiatives within diabetes

Skills

• Ability to organise and manage own workload
• Communication skills – able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with others.
• Ability to use technology proficiently and to teach others how to use

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.