Insurance Trading & Operations Manager
About Wrisk
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal. The insurance platform developed by Wrisk combines the best customer experience, modern technology, insurance know-how and a unique distribution strategy for the automotive sector.Having already created differentiated insurance experiences in the UK for brands like BMW, MINI, Volvo, Jaguar, Landrover and heycar, Wrisk is now looking to expand platform capability to target other markets, initiatives and territories.
Overview
The Insurance Team has a broad range of internal influence and external reach into numerous partners. The function comprises four pillars: compliance, insurance capacity, customer care and claims supplier management.
Reporting to the Director of Insurance, be the operational pivot of the Insurance Team’s trading productivity, co-ordinating delivery and outputs in support of the company's financial and commercial goals. Be a key player in the evolution of the team’s value-add and transformation from good to great.
Role responsibility
Drive team’s trading ethos- Review trading indicators and trends to understand performance and to identify opportunities to support income growth and drive financial performance
- Use insights to work cross-functionally into the Pricing, Commercial, Product and Customer Care teams on tactical trading initiatives that capitalise on income opportunities and mitigate income risks
- Coordination of team reporting and MI relevant to management of the functions work streams. MI analysis in support of delivering the function’s goals
- Co-ordinate and optimize delivery of team’s product and data development requests
- Coordination of project inputs, ensuring the team’s contributions are planned and delivered in alignment to project objectives and timescales
- Monitor the delivery of team’s actions in support of key internal steering groups, ensuring timely and effective resolution and record keeping
- Assist in supplier contractual value extraction by monitoring SLA delivery and stretching beneficial outcomes to commercial terms
- Participate in the delivery of new partnerships, ensuring tenders and deal constructs support the achievement of Wrisk goals
- 5+ years' experience in UK personal and commercial motor broking, ideally gained within a trading lead or operations management role
- Robust understanding of UK motor insurance industry
- Contract and supplier management experience a strong advantage
- Analytical with strong general commercial and financial acumen and an eye for detail
- Highly organised and methodical ways of working
- Strong communications skills with requirement to operate to board level and across multiple internal teams and stakeholders
- Compelling team player who contributes proactively and purposefully