Refuge Support Worker

apartmentCambridge Women's Aid placeCambridge descriptionPermanent scheduleFull-time, Part-time calendar_month 
Join Our Team as a Refuge Support Worker at Cambridge Women’s Aid 
Location: Cambridge  Position: Refuge Support Worker  Organisation: Cambridge Women’s Aid (CWA) 

Salary: £27,000-£29,000 for a 37-hour week (we will consider part-time hours down to a minimum of 30 hours per week)

About Us: CWA is dedicated to providing life-changing support and safe accommodation to women and children experiencing domestic abuse. We are very passionate about our work and we are immensely proud of the support we have offered in Cambridge since 1977.

We are seeking a resourceful and motivated refuge support worker to help deliver our life-saving refuge service to survivors of domestic abuse.

We appreciate that few women will have specific experience of working in a refuge. If you would like an informal chat about your transferrable skills before completing the application, please contact us directly to arrange this. 
The Role: As the Refuge Support Worker, you will play a vital role in delivering tailored emotional and practical support to women and children living in our refuge. You'll work closely with a small caseload of women, helping them rebuild their lives, navigate their support plans, and move towards independent living.
Your work will range from providing safety advice and emotional support to practical assistance like securing move-on housing, advocating with other agencies, and coordinating resettlement support. You’ll also ensure the smooth operation of the refuge, maintaining a safe, welcoming environment.
You will be directly responsible to the Refuge Manager and will work as part of a small team which includes the Children’s Worker, Family Worker and Housekeeper. 

Benefits of the Role: 

Generous annual leave: Enjoy a good annual leave allowance of 25 days per year plus bank holidays, with an extra holiday purchase scheme and additional leave days for long service. 

End of year bonus: Receive a bonus at the end of the year as a token of appreciation for your hard work. 
Pension scheme: Benefit from a salary exchange scheme for pension on top of the standard workplace pension. 
Clinical supervision: Regular clinical supervision to support your professional well-being and reflective practice. 

Supportive team: Work in a well-connected and supportive all-women team environment, with experienced and passionate colleagues. 

Job satisfaction: Experience high levels of job satisfaction through making a positive impact in the lives of women and children, and using your creativity to influence service development and innovation. 

Professional development: Access high-level training and continuing professional development opportunities. 

Time off in lieu: We ensure that all extra hours worked are paid or given back through time off in lieu. 

What We're Looking For:  We need someone who is compassionate, resourceful, and experienced in working with women affected by domestic abuse. If you have excellent communication and problem-solving skills, a commitment to advocacy, and the ability to build positive relationships with a wide range of people, we'd love to hear from you. 

Deadline for Applications: Wednesday 9th October

Successful applicants will be notified and interviews will be held within three weeks of this date. 
This post is exempt from the Rehabilitation of Offenders Act. Posts will be subject to an enhanced DBS check and open to women only (Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies).
The appointment will be made on the understanding that a satisfactory 3-month probationary period will be completed by the applicant and that acceptable references will be received by CWA. 
In order to keep costs to a minimum we will only contact you if you have been selected for interview. 

 

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