Sherborne - View Jobs Description
Kingston Vets, Sherborne, Sherborne, South West
Discipline: Non-clinical Support
Full Time, Part TimeUp to £23,878.40
We have an exciting opportunity in our newly built Sherborne practice for someone who is dedicated to delivering exceptional customer care. The role will include answering and directing phone calls, booking vet appointments, processing emails, taking payments, promoting health care options, and maintaining cleanliness standards in our reception area.
Join us and deliver excellence
We operate across three locations, offering small animal, equine, and farm animals, all conveniently situated close to each other. Our state-of-the-art facilities enable our clinical team to deliver veterinary care with a strong focus on maintaining high clinical standards, which we continually strive to develop and enhance.
Our team is a close-knit group of 30, including veterinary surgeons, nurses, support staff, and clinical directors. We are dedicated to providing exceptional veterinary care and customer service, with a constant focus on raising our standards.Supporting one another and prioritising staff wellbeing is central to our culture. We actively promote team bonding through sponsored fundraising, social events, and other team-building activities.
- More about you
Previous veterinary reception experience is a bonus, but not essential as full training will be given. The successful candidate will need to have the following skills:
- Highly organised
- Ability to problem-solve
- Excellent communication and interpersonal skills
- Attention to detail
- Ability to work under pressure at times
- Good computer knowledge
- Caring and compassionate with both clients and patients
Shift pattern
This role is a full/part-time job share role, working 40 hours over 5 days, plus a Saturday morning on a rota basis. Flexibility will be needed to help cover holidays or absences.
The salary is up to £23,878.40.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
The closing date for this vacancy may be brought forward should we receive sufficient candidates. If you have not heard from us within 2 weeks from the closing date, please assume your application has been unsuccessful.Kingston Vets, Sherborne
Unit 5b, Coldharbour Business Park, Granville Way, Sherborne, DT9 4JW, United Kingdom
Animals treatedSmall animals
Farm animals
Equine
Any questions before ing?
Speak to Amy Padgett from our recruitment team who would be happy to help you with any questions you have before ing for this role.
Talent Executive
Amy Padgettamy.padgett@ivcevidensia.com