[ref. f79258917] Operational Coordinator - ENT & Oral Surgery - Colchester
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Do you thrive on a challenge? Are you methodical with the drive to succeed?
An opportunity has arisen to join the ENT & Oral Surgery Team at Colchester hospital as an Operational Co-ordinator, responsible for the co-ordination of the service.
This is a rewarding role ensuring that our services are safely covered over a 24/7 period by working closely with specialities and members of the clinical and administrative teams.
This opportunity will allow you to play a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.
You will have the opportunity to further develop your operational and management skills in a supportive and innovative atmosphere.
Please note, this is a fixed term/secondment position until 31st December 2025. Internal candidates will be offered a secondment only.
Main duties of the job
As an Operational Coordinator; you will be responsible for the day to day management of a number of key operational aspects including primarily the co-ordination of the Divisional rotas and medical resource.
You will have line management responsibilities for our administrative colleagues; highlighting any issues to the Service Manager.
You will be responsible for ensuring that day to day activity runs smoothly, liaising with multiple stakeholders both within and externally to the Trust.
You will ideally have experience within a healthcare setting. You will also need to be a skilled communicator with dogged determination, and excellent skills in the application of MS Office; and EXCEL.
Whilst we are ideally looking for someone with relevant experience an individual with demonstrable transferable skills would be considered.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria- • Previous experience of managing staff
- • Working to short time scales and meeting deadlines
- • Working in a multidisciplinary environment
- • Previous experience of managing staff within the NHS.
- • Previous medical secretary experience.
Qualifications
Essential criteria- • Management/Business/Administration degree or proven management experience at equivalent level
- • Leadership courses/ qualification or commitment to work towards
- • Prince 2 or project management course
Knowledge
Essential criteria- • Wider knowledge of DOH and NHS
- • Knowledge of performance management
- • NHS IT systems
Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.
Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.
Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.
When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.
Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document
The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.
Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.
In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.