Theatre Receptionist
Job overview
Theatre Receptionist
To greet and receive and direct patients, carers and visitors at reception desks in line with Trust procedures.
To provide an efficient reception service to all patients and visitors coming into the theatre department, demonstrating good communication skills.
Answer the telephone in accordance with Department procedure.
To be able to prioritise own workload throughout the day.
To understand the complete range of administration functions, responsibilities, and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.
Main duties of the job
To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.
Be the first point of contact for patients, staff and visitors when coming to the theatre department.
Undertake training and be able to order according to need on Unit four. Add patients onto and remove as necessary patients on the Galaxy systems if not already trained.
Working for our organisation
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
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We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person specification
Qualifications
Essential criteria- Good level of general education, including English and mathematics
- Administrative qualification, eg ECDL.
Experience
Essential criteria- Previous administrative experience
- Previous NHS experience
- Knowledge of Galaxy/UNIT4
Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.
Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
Royal Cornwall Hospital is an Equal Opportunities employer.