Sr. Program Manager, Amazon Grocery Logistics Delivery (Hiring Immediately)

apartmentAmazon TA placeLondon scheduleFull-time calendar_month 
The Amazon Grocery Logistics (AGL) Delivery team is looking for an
analytically-minded and driven individual to help optimize the delivery
strategy for Amazon’s Global Grocery Delivery programs. AGL supports the
operations and supply chain for Amazon Fresh, Whole Foods, Grocery
Partnerships and other Worldwide delivery businesses. AGL has future plans for
ground-breaking customer offerings to dramatically improve customer experience

and delivery partner experience to create a best-in-class delivery program.

This position will serve as the single threaded leader for developing and
executing delivery strategy for the UK Grocery Partners (GP) network. The
Sr.Program Manager will be responsible for driving initiatives to improve Cost
Per Delivery (CPD), on time deliveries, and first time delivery success rates
across more than 120 delivery stations within the UK. To be successful and
deliver on the goals within each of these areas of focus, the Sr. Program
Manager will need to conduct and present complex analysis to influence and
gain alignment from cross-functional stakeholders. In addition to delivering
on these goals, the Sr. Program Manager will need to be a Subject Matter
Expert (SME) in the end-to-end AGL delivery processes to assist partner teams
in shaping product roadmaps, prioritizing initiatives and advising on critical

considerations within the Grocery delivery space.

The Sr. Program Manager will be responsible for providing complex last-mile
research for strategic decisions in managing delivery performance metrics.
This will include deep diving underlying metric and tech tool performance to
continually uncover opportunities for optimization and drives data-based
solutions within the end-to-end delivery and technical processes. It is
imperative that the Sr. Program Manager proactively seeks opportunities for
further performance optimization, quantifies the business opportunities, and
leads working groups to effectively generate potential solutions. Due to the
varying skill and exposure levels in their partner teams, it is important for
the Sr. Program Manager to possess a deep understanding of the subject, frame
potential solutions effectively and build trust with stakeholders to drive

improvements in key performance metrics.

Key job responsibilities
  1. Be able to access and analyze complex data sets to drive effective decision
making
  1. Foster strong relationships with partner teams to gain buy- in on critical
strategic decisions
  1. Communicate clearly and concisely with leadership up to L8 level to explain
performance trends, actions, and reasoning for business decisions.
  1. Be able to operate with limited levels of support and have a strong ability

to drive results autonomously when necessary

### BASIC QUALIFICATIONS
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating
results to senior leadership
  • Experience in program or project management
### PREFERRED QUALIFICATIONS
  • Masters degree, or MBA in business, operations, human resources, adult
education, organizational development, instructional design or related field
  • Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about

how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national

origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with

disabilities who would like to request an accommodation, please visit

https:www.amazon.jobscontentenhow-we-hireaccommodations.

apartmentAmazon TAplaceLondon
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways...
apartmentAmazon TAplaceLondon
This role can be based in our Corporate Office in London or in one of our Sortation Centers across UK* Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence...
apartmentAmazon TAplaceLondon
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways...