AAU Healthcare Support Worker | Barts Health NHS Trust

apartmentBarts Health NHS Trust placeLondon calendar_month 
The Acute Care team at the Royal London Hospital are passionate about getting it right for patients and their families. To achieve this, we are looking to appoint an outstanding individual to the post of Healthcare Support Worker within the Acute Admissions Unit (AAU).

We admit patients directly from A&E and ambulatory care to our 52 bedded AAU and aim to provide an exceptional standard of care whilst maintaining the flow of patients throughout the hospital.

We are looking to recruit staff who have experience of delivering care in an acute setting.

You will have excellent communication skills, be caring and compassionate at all times and thrive in a very busy environment.

As a healthcare assistant your role will be to help the qualified nurses assess, plan deliver and evaluate high standards of care to patients.

The applicant needs to demonstrate and establish good clinical skills and show that they could work independently without direct supervision.

The Health Care Support Worker is a member of the ward team who implements prescribed

care and undertakes administrative as directed by the registered nurse to:  Assist in the provision of high quality patient care.

 Ensure that patients arriving on the ward are assessed and settled within the department.
 Ensure the department is clean and well stocked.
 Ensure that provision of food and drinks to patients is facilitated.

 Participate in activities/projects that contribute to improved patient care or experience.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.

It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.

We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Under the direct supervision of the registered nurse the post holder will:  Participate as a member of the team providing the highest standard of patient care ensuring their comfort and safety

 Assist patients with activities of daily living whilst respecting individual needs, dignity and privacy in all necessary activities
 Assist the trained nurses by undertaking basic observations such as temperature, pulse, blood pressure, oxygen saturations, respiratory rate, urine analysis and weights
 Assist and support registered nurses in obtaining specimens such as stool, urine, swabs and MRSA screening
 Assist patients to meet their nutritional requirements, which includes ensuring menus are completed , handing out drinks and food to patients (ensuring they can reach everything and are sat in a good eating position) and where appropriate feed patients
 Undertake height and weight measurement to assist in the calculation of patient body mass
 Assist in ensuring that all patients are screened for MRSA on admission
 Support patients undergoing clinical procedures ensuring their comfort and safety Senior Sister/Senior Charge Nurse
Band 7 (3 wte)
Sister/Charge Nurse
Band 6 (14 wte)
Staff Nurse
Band 5 (36 wte)
Nursing Assistant
Band 2 (22 wte)
5
 Communicate using appropriate verbal and nonverbal methods in a variety of
situation that may involve overcoming physical and psychological barriers.
 Under the supervision of a qualified nurse, organise own workload and assist
patients in all activities of daily living
 Provide direct technical assistance to registered nursing staff when required
safely utilising electronic and mechanical/manual equipment
 Undertake and record clinical activities and observation following training and
assessment as directed by the Registered Nurse
 Enter and update patient documentation and records , utilising computerised
information system where required
 Observe for and report any change in the condition of patients to the registered
nurse.
 Report all accidents/incidents to the nurse in charge
 Contribute to the maintenance of work area. E.g. disposal of linen, cleaning and
tidying equipment, effective use of resources
 To deal with patients property in accordance with trust procedure
 To escort patients to other departments if required
 To help reinforce health education advice to patients
 To protect and maintain patient confidentiality at all time
 To carry out all duties in a professional manner, adhering to the policies and
procedure of the Trust and conforming to current legislation concerning Health
and safety at Work
 Be aware of the work in accordance with the policies and procedures of the
Department and the Trust
 Maintain the confidentiality of information concerning patients, staff and other
health care professionals
 Be aware of the work in accordance with trust infection control standards
 Be able to report clinical incidents and be familiar with the DATIX reporting
system
 To undertake any relevant training and to be active in developing knowledge and
skills to support practice, under the guidance of the person in charge
 Deal with telephone enquires sensitively and initiate appropriate action
 Receive and direct patients and their relatives in a helpful manner

 Maintain the clinical area in an organised and professional manner: clean and

tidy, well stocked and in good order
 Keep patient and clerical areas pleasant, safe, clean and tidy
 Ensure equipment is clean and in good working order

 Keep waste to a minimum

This advert closes on Sunday 19 Jan 2025

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